The Business and Leisure Travel Specialists
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Induction Pack for new employees
Chapters
Pages
Introduction to Travel and Tourism 3
Components of the Travel and Tourism Industry with organisations 4
Factsheets on Organisations:
Titanic Belfast
Hilton Hotels
British Airways
What is Tourism and why is it important?
Inbound Tourism
Meaning someone living in a different country and is travelling from our country for example a Romanian visiting Belfast.
Outbound Tourism
This would be the opposite of inbound tourism for example someone in the UK travelling aboard like some family travelling from Belfast to Italy
Tourism
This means people travelling within there own boarders of there country’s for example a person travelling from Belfast to Scotland.
Overview of components
There are eight separate components in the travel and tourism industry.
Accommodation
Tour operator
Ancillary Services
Trade associations and regulatory bodies
Tourism development promotion
Travel agents
Attractions
Transport
Describe each component and explain its role in the travel and tourism industry. Give an example of an organisation that works in each field.
Accommodation Accommodation is where people who are travelling from another country or within the UK would be staying this would be Hotels which would be serviced or non serviced rooms.
Serviced rooms are hotels which would cater for you example hotel maids to clean your room breakfast ordered for you every morning this would include hotels like (Europa Hotel, Park Inn and Holiday Inn) which are a mixture of UK and Belfast based hotel businesses.
Also non serviced places would more likely