Technology & Innovation
EUROPEAN KEY IT & MANAGEMENT ISSUES
The top 10 management concerns have tended to evolve slowly since 2007, despite the recession.
Top IT Management Concerns for Europeans =
Business Agility
Speed to Market
IT & Business Alignment
IT Cost-Reduction: Importance is growing in Europe & shrinking in US; Europe tends to be more cost-orientated
Top 6 European IT Concerns:
Business Agility & Speed to Market:
Essential for business survival in uncertain & volatile economic times
Agility has improved during the crisis (highlighting its importance)
IT & Business Alignment –
Continues to be elusive – often seen in ROI
Business Productivity & Cost Reduction
Become more of a high-priority for managers (because of the recession)
The IT cost reduction trend in this recession is unique
Instead of simply cutting IT budgets, IT leaders are focusing on IT as a driver of business productivity for the rest of the business
IT Reliability & Efficiency – refers to the accuracy, timeliness, & reliability of data & info delivered by IT
Europeans rank this higher as a priority because:
They’re very concerned about the quality & accuracy of data/info in their organizations
They’re preparing for fast IT changes due to the rise of tablets
Business Process Management & Reengineering – analyze, design, & automate workflows & processes
Process-centric; but new approach – focuses on integrating all aspects of the organization
Top Applications & Technology Investments:
Relatively homogenous between US and Europe – except for cloud computing (high in US and low in European)
Business Intelligence –
Leveraging data mining to identify valuable insights
The high-ranking of this trend means companies believe they have lots of info & no insights
Enterprise Resource Planning (ERP) Systems
Customer Relationship Management (CRM) –
Increasing importance in Europe may be because crisis has motivated companies to invest more in customer relations/intimacy
The top 10 management concerns have tended to evolve slowly since 2007, despite the recession.
Top IT Management Concerns for Europeans =
Business Agility
Speed to Market
IT & Business Alignment
IT Cost-Reduction: Importance is growing in Europe & shrinking in US; Europe tends to be more cost-orientated
Top 6 European IT Concerns:
Business Agility & Speed to Market:
Essential for business survival in uncertain & volatile economic times
Agility has improved during the crisis (highlighting its importance)
IT & Business Alignment –
Continues to be elusive – often seen in ROI
Business Productivity & Cost Reduction
Become more of a high-priority for managers (because of the recession)
The IT cost reduction trend in this recession is unique
Instead of simply cutting IT budgets, IT leaders are focusing on IT as a driver of business productivity for the rest of the business
IT Reliability & Efficiency – refers to the accuracy, timeliness, & reliability of data & info delivered by IT
Europeans rank this higher as a priority because:
They’re very concerned about the quality & accuracy of data/info in their organizations
They’re preparing for fast IT changes due to the rise of tablets
Business Process Management & Reengineering – analyze, design, & automate workflows & processes
Process-centric; but new approach – focuses on integrating all aspects of the organization
Top Applications & Technology Investments:
Relatively homogenous between US and Europe – except for cloud computing (high in US and low in European)
Business Intelligence –
Leveraging data mining to identify valuable insights
The high-ranking of this trend means companies believe they have lots of info & no insights
Enterprise Resource Planning (ERP) Systems
Customer Relationship Management (CRM) –
Increasing importance in Europe may be because crisis has motivated companies to invest more in customer relations/intimacy