Verbal communication and nonverbal communication
Verbal communication and nonverbal communication
What Is the Meaning of Verbal Communication?
Verbal communication is an act of conveying messages, ideas, or feelings through the use of mouth. Verbal communication is the main way of communicating face-to-face. Among the key components of the verbal communication are words, sound, speaking, and language.
9 effective forms of Verbal Communication
1. Read more – Simply increasing what you read (business texts, novels, newspapers etc) can improve your vocabulary, help you express ideas clearly and eliminate weaknesses in your language skills.
2. Observe Responses Observe response to your message. What people are thinking is not always expressed verbally. Read people’s thoughts by watching their facial expressions, hand and foot gestures. Look at their eyes for signs of confusion, disagreement, disbelief, resistance or understanding.
3. Think about the words – Too many words will bore your listener, take up too much time and result in you losing credibility. There is no need to waffle! Remember not to use words that people don’t understand (they may not even tell you that they don’t understand what you are saying), as you may appear intimidating and make them feel inferior.
4. Prepare (if you can) – You would spend time planning what you would say if you were writing. You would also think about how to make it accessible to as many readers as possible. If you know of an approaching situation, take time out to think about the questions you may be asked and what answers you may need to give. If you are delivering a presentation, you should be prepared for awkward questions and situations where you may need to explain something in a different way.
5. Listen and be interested – Listening more and talking less means you will understand and bring your listener into the conversation. This helps them to trust you and make them feel that you really understand their needs. When they talk, be interested and
What Is the Meaning of Verbal Communication?
Verbal communication is an act of conveying messages, ideas, or feelings through the use of mouth. Verbal communication is the main way of communicating face-to-face. Among the key components of the verbal communication are words, sound, speaking, and language.
9 effective forms of Verbal Communication
1. Read more – Simply increasing what you read (business texts, novels, newspapers etc) can improve your vocabulary, help you express ideas clearly and eliminate weaknesses in your language skills.
2. Observe Responses Observe response to your message. What people are thinking is not always expressed verbally. Read people’s thoughts by watching their facial expressions, hand and foot gestures. Look at their eyes for signs of confusion, disagreement, disbelief, resistance or understanding.
3. Think about the words – Too many words will bore your listener, take up too much time and result in you losing credibility. There is no need to waffle! Remember not to use words that people don’t understand (they may not even tell you that they don’t understand what you are saying), as you may appear intimidating and make them feel inferior.
4. Prepare (if you can) – You would spend time planning what you would say if you were writing. You would also think about how to make it accessible to as many readers as possible. If you know of an approaching situation, take time out to think about the questions you may be asked and what answers you may need to give. If you are delivering a presentation, you should be prepared for awkward questions and situations where you may need to explain something in a different way.
5. Listen and be interested – Listening more and talking less means you will understand and bring your listener into the conversation. This helps them to trust you and make them feel that you really understand their needs. When they talk, be interested and