Accreditation number: F/600/0660 Version 6 Support Pack Effective from: 1 September 2008 Accreditation Number: 500/4380/8 Version 1 EDI Level 3 Certificate in Customer Service CU1080: Developing and Improving the Customer Service Process | F/600/0660 Level 3: 7 Credits Learner name: | Tracy Woollett | Learner registration number: | | Centre name/number: | | Assessor/tutor name: | Fiona Hall | Your job role (if applicable): | | Main organisation: Hanover Start(This
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Organizational Behavior and Human Decision Processes Vol. 78‚ No. 1‚ April‚ pp. 25–62‚ 1999 Article ID obhd.1999.2826‚ available online at http://www.idealibrary.com on On the Social Psychology of Agency Relationships: Lay Theories of Motivation Overemphasize Extrinsic Incentives Chip Heath Duke University Three laboratory studies and one field study show that people generally hold lay theories which contain an extrinsic incentives bias—people predict that others are more motivated
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This case comes under Law of Agency. Agency Law is concerned with any “principal‚ agent and third party” relationship; a relationship in which one person has legal authority to act for another. Agency involves three parties : • Principal – Mr. Smithfield • Agent – U.K. Rail • Third Party – Pig resort/Care Centre Agency relationship may arise in five ways and one them which arise in this case is “Agency Of Necessity” and the requirements are : • Genuine necessity – there was a delay in delivering
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Regulatory Agency Regulatory agencies are put in place to ensure that health care organizations and the providers within them promote safety‚ legal compliance‚ and quality care for patients. Regulating health care is vital because if health care organizations were not required to be accredited patients would not feel safe when seeking health care services. The Joint Commission on Accreditation of Healthcare Organizations otherwise known as JCAHO is a regulatory agency. The JCAHO “conducts periodic
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Functions and graphing functions Basics: A function is a rule that changes input into output A relation is any set of ordered pairs A function is defined as a set of ordered pairs in which no two ordered pairs have the same element A function must give exactly one unique output for each input Also called a mapping or simply a map The set of input numbers is called the domain The set of output numbers is called the range The set of all possible outputs is called the co-domain The range is generally
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References: Various Environmental factors Affecting Marketing Function. (2012‚ July 19). Retrieved June 10‚ 2013‚ from ebstudies: http://ebstudies.wordpress.com/2012/07/19/various-environmental-factors-affecting-marketing-function/ Consumer Buying Behavior. (n.d.). Retrieved June 11‚ 2013‚ from BusinessDictionary.com: http://www.businessdictionary.com/definition/consumer-buying-behavior.html Image
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(B): Describe how two pieces of legislation impacts on the setting. For this assignment‚ I will consider how rights and responsibilities of service users and service providers in the setting are impacted by the use of legislation. According to www.dhsspsni.gov.uk “Legislation is defined as the act of making law(s) by the Governing Body in a country. Legislation is needed for the implementation of policies in‚ e.g. hospitals” The two legislations I will consider are; • The Northern Ireland Act
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Assignment 1: Rationale and Analysis for Agency Selected‚ Part 1 Pad 530: Public Personnel Management July 14‚ 2013 Introduction The goal of The United States Postal Service is to create “a free flow of information between citizens and their governemnt as a cornerstone of freedom‚ often spoke of a nation bound together by a system of postal roads and post offices.” (Longley 2013) Postal offices are forbidden to open any letters unless it is undelieverbale. The United States Postal Service (USPS)
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Chapter 4 The External Environment The Environmental Domain Organization Environment is composed of all elements that exist outside the boundary of the organization that have the potential to affect all or part of the organization. Its domain is the chosen field of action. The environment comprises several sectors or subdivisions of the environment that contain similar elements (ie. industry‚ raw materials‚ human resources‚ market‚ technology‚ financial resources‚ economic conditions‚ government
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HUMAN RESOURCES SERVICES TASK – 1 NAME – SARBJEET KAUR BATTH STUDENT ID – S8107 TABLE OF CONTENT TASK 1 MANAGE HUMAN RESOURCES SERVICES DEVELOP A HUMAN RESOURCES STRATEGY 1. REVIEW THE CASE STUDY – JKL INDUSTRIES After reviewing the case study on JKL industries‚ the company have a number of human resource issues that need to be dealt with. There are clear human resource requirements that JKL need to put the appropriate strategies for delivering these services. The basic requirements
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