Staelin‚ R.‚ Zeithaml‚ V.A.‚ 1993‚ "A dynamic process model of service quality: from expectations to behavioural intentions"‚ Journal of Cardozo‚ R.N‚ 1965‚ "An experimental study of consumer effort‚ expectation and satisfaction"‚ Journal of Marketing Research‚ 2‚ 244-9. Churchill‚ G.A‚ Surprenant‚ C‚ 1982‚ "An investigation into the determinants of customer satisfaction"‚ Journal of Marketing Research‚ XIX‚ 491-504. Dabholkar‚ P. A.‚ & Thorpe‚ D. 1. (1994)‚ Does customer satisfaction predict shopper
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Exercise 2.4 SHARE ISSUE‚ OPTIONS Prepare the journal entries in the records of Jordan Ltd in relation to the equity transactions in 2014. JORDAN LTD 25/3 Cash trust – shares Dr 750 000 Application – shares Cr 750 000 (Applications for shares) Cash trust – options Dr 10 000 Application – options Cr 10 000 (Applications for options) 2/4 Cash Dr 610 000 Cash trust – shares Cr 600 000 Cash trust – options Cr 10 000 (Transfer on issue of shares and options) Application – shares
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1) Define Real Madrid’s brand platform by describing the following: a) Brand Identity Real Madrid has a very powerful brand identity. It is always on top of everyone’s list when speaking about football clubs. In essence‚ Real Madrid’s core brand identity is that it as a well renowned football club that has been prevalent for over a hundred years. It is known for greatness‚ competition‚ class‚ top notch talent and being champions. The extended identity also stands for: Product offering: High quality
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1|Page Pepsi Brand Tracker (Project2 Part2 Brand Equity Measurement) PRAXIS BUSINESS SCHOOl A report Submitted to Prof. Srinivas Govindrajan In partial fulfilment of the requirements of the course Product and Brand Management On 03/08/09 BY Apoorva Jain Gunjan Dugar Hardik Mishra Manoj Mani Iyer PEPSI BRAND EQUITY PRAXIS BUSINESS SCHOOL 2|Page Executive Summary The objective of this project was to find out the brand equity of Pepsi . The parameters which enabled us to arrive at
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Material Safety Data Sheet Oxygen Section 1. Chemical product and company identification Product name Supplier : Oxygen : AIRGAS INC.‚ on behalf of its subsidiaries 259 North Radnor-Chester Road Suite 100 Radnor‚ PA 19087-5283 1-610-687-5253 Product use Synonym : Synthetic/Analytical chemistry. : Molecular oxygen; Oxygen molecule; Pure oxygen; O2; Liquid-oxygen-; UN 1072; UN 1073; Dioxygen; Oxygen USP‚ Aviator’s Breathing Oxygen (ABO) : 001043 : 6/16/2011. MSDS # Date
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by high-school students. Meanwhile‚ foreign colleges and universities also began to sign up‚ and by September 2006 anyone with an e-mail address could join a regional network based on where he or she lived. About that time Zuckerberg turned down a $1 billion buyout offer from Yahoo!‚ but in 2007 Facebook struck a deal with Microsoft in which the software company paid $240 million
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Brand equity is considered a key indicator of the state of health of a brand‚ and its monitoring is believed to be an essential step in effective brand management (Aaker‚ 1991‚ 1992). Both researchers (e.g. Shocker et al.‚ 1994) and practitioners (e.g. Biel‚ 1992) have argued for the importance of understanding the concept of brand equity. Country of origin is another important variable influencing consumer perceptions of brands (Hulland‚ 1999) and brand images (Ahmed et al.‚ 2002). In the present
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EQUITY VALUATION MODELS Equity Valuation -Determining the total value of a company involves more than reviewing assets and revenue figures. An equity valuation takes several financial indicators into account; these include both tangible and intangible assets‚ and provide prospective investors‚ creditors or shareholders with an accurate perspective of the true value of a company at any given time Significance of Equity Valuation Model -Equity valuations are conducted to measure the value of
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CHOOSING BRAND ELEMENTS TO BUILD BRAND EQUITY Brand elements‚ sometimes called brand identities‚ are those trademarkable devices that serve to identify and differentiate the brand. The main brand elements are brand names‚ URLs‚ logos‚ symbols‚ characters‚ spokespeople‚ slogans‚ jingles‚ packages‚ and signage. Independent o f the decisions made about the product and how it is marketed‚ brand elements can be chosen in a manner to build as much brand equity as possible. That is‚ according to the customer-based
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Question 1 Given all the changes in the branding strategy for Mobinil over the years‚ has the Mobinil brand conveyed a consistent meaning to consumers? Is this a benefit or a detriment as the mobile service provider business moves forward in Egypt with the entry of Etisalat and Vodafone? Branding strategy made is because brands are powerful assets that must be carefully developed and managed. It is a key element in the company’s relationships with customers. Brands represent customer’s perceptions
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