Introduction: Operation Management: Operations Management activities are at the core of all business organizations. Main Tenets of Operation Management: * Facility Management * Capacity Planning * Forecasting * Quality Management * Inventory Management * Resource Management Sodexho Dinning Services: Sodexho‚ Inc. is the leading provider of integrated food and facilities management services in the U.S.‚ Canada‚ and Mexico‚ serving 10 million customers in 6‚000 locations
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Operations and Supply Management: The Core Section 1 STRATEGY 1. Operations and Supply Strategy 2 . Project Management T W E N T Y- F I R ST- C E N T U RY O P E R AT I O N S A N D S U P P LY M A N AG E M E N T Managing a modern supply chain involves specialists in manufacturing‚ purchasing‚ and distribution‚ of course. However‚ today it is also vital to the work of chief financial officers‚ chief information officers‚ operations and customer service executives‚ and chief executives. Changes
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KEY TERMS Production Organization: Organization that produces tangible goods that can be mass-produced and stored for later consumption. Service Organization: Organization that produces intangible goods that require consumer participation and cannot be stored. Operation Management: Complex management activity that includes planning production‚ organizing resources‚ directing operations and personal and monitoring system performance. Productivity: Measure of how well an operations system
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1. Write the names of four movies or books that feature the following conflicts. Briefly describe the conflict. (Identify two for each type of conflict) a. External conflict The Matrix External – The human race are slaves to Artificial Intelligence. Speechless External – Protagonists are working as speech writers for opposing political parties - Heroine has a fiancé b. Internal conflict Pretty woman Internal – She wants the fairytale and he doesn’t know if he can provide it. Titanic Internal
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1. Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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Assignment 1 1.) Please write me a paragraph explaining your understanding of the difference between the terms "production management" and "operations management". In the past‚ operations dealt primarily with manufacturing industries. The operations process within manufacturing industries deals with the inputs of raw materials‚ energy‚ labor‚ and capital which then are transformed into finished goods. Production management is the planning/organizing/management of systems related primarily to
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Operations Management ASSIGNMENT 1: HARD ROCK CAFE: OPERATIONS MANAGEMENT IN SERVICES From the Global Company Profile of Hard Rock which is mentioned in the text‚ we can see that Hard Rock Café is a food & entertainment business chain that is into cafes‚ hotels‚ casinos‚ live music venues‚ a venue for view a collection of legendary music memorabilia‚ and a store to buy their brand of merchandise. They are a business that is currently running successful with the help of over 400 employees who strive
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1 Introduction to Operations Management McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives § § Define the term operations management Identify the three major functional areas of organizations and describe how they interrelate Compare and contrast service and manufacturing operations Describe the operations function and the nature of the operations manager’s job § § 1-2 Learning Objectives § Differentiate between
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Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
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