Word Count- 3019 words Table of Contents Chapter 1 - The Nature and Importance of Operation Management and its Key Elements WH Smith is a British retailer‚ well-known and publically-quoted book retailer‚ and newsagent and entertainment product in the UK. Recently it was reported how Kate Swann‚ the former CEO for the last 10 years‚ has turned the company around from £135m losses to £106m profit in a decade (Holland). The reason behind
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10 10 18 18 27 27 Slack 5 0 5 0 0 1 5 0 d) What is the cost of competing the project if its duration is what you obtained in (b)? Total cast: 700+900+1100+600+800+1300+500+800=6700($) e) Project needs to be completed in 24 months. Determine which activities need to be crashed and what will be the incremental cost. Activity Normal duration(months) A 3 B 4 C 2 D 6 E 8 F 7 G 4 H 9 Crash duration(months) 1 4 1 5 6 5 4 6 Normal cost($) 700 900 1100
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the following table: Year 1 2 3 4 5 6 7 8 9 10 11 Registrations 4 6 4 5 10 8 7 9 12 14 15 a) Develop a 3 year moving average to forecast registrations from year 4 to year 12. Year 4 5 6 7 8 9 10 11 12 Forecast 4.6 5 6.3 7.6 8.3 8 9.3 11.6 13.6 b) Estimate demand again for years 4 to 12 with a 3 year weighted moving average in which registrations in the most recent years are given a weight of 2‚ and registrations in the other 2 years are each given a weight of 1. Year 4 5 6 7 8 9 10 11 12
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http://fp05-527.web.dircon.net/ikea_company_profile.html Profile: ikea IKEA is the world’s most successful mass-market retailer‚ selling Scandinavian-style home furnishings and other house goods in 230 stores in 33 countries and hosting 410 million shoppers per year. An acronym for founder Ingvar Kamprad and his boyhood home of Elmtaryd‚ Agunnaryd‚ IKEA began operating in Sweden in 1943 and continues its original ethos based upon cost obsession fused with design culture. No design‚ no matter
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Journal of Operations Management 20 (2002) 121–134 The service concept: the missing link in service design research? Susan Meyer Goldstein a ‚ ∗ ‚ Robert Johnston b ‚ JoAnn Duffy c ‚ Jay Rao d a Department of Operations and Management Science‚ University of Minnesota‚ 321 19th Avenue S‚ Minneapolis‚ MN 55455‚ USA b Warwick Business School‚ University of Warwick‚ Coventry CV4 7AL‚ UK c Gibson D. Lewis Center for Business and Economic Development‚ Sam Houston State University‚ Huntsville
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THE DEFINITIONS "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Like marketing and finance‚ OM is a functional field of business with clear line management responsibilities." (Chase‚ Jacobs‚ Aquilano‚ 2006:9) "Operations management is the management of processes or systems that create goods and/or provide services. It encompasses forecasting‚ capacity planning‚ scheduling‚ managing
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EXAMINATION I NAME: __________________________________________________________ 1. David Upton is president of Upton Manufacturing‚ a producer of Go-Karts tires. Upton makes 2500 tires per day with the following resources: Labor: 50 hours per day @15.00 per hour Raw Material: 20‚000 lbs. per day at @ $3 per lb Energy: $5‚000 per day Capital: $10‚000 per day a) What is the labor
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fierce competitions. Organizations should concentrate on their administrative management‚ thus they can gain more profit. Therefore‚ for an organization‚ the key part to ensure the business activities proceeded greatly is management. There is no doubt that the important role of management is the managers. This essay will define the term ‘management’ and discuss the responsibilities that managers performed. Management is a process of organizing work activities based on four functions which are planning
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figures for the parent and the subsidiary. Do the result seem misleading? b. Compute the multifactor productivity figures for labor and capital together. Are the results better? c. Calculate raw material productivity figures (unit/$ where $1= FC 10). Explain why these figures might be greater in the subsidiary. 6 Various financial data for 2004 and 2005 follow. Calculate the total productivity measure and the partial measures for labor‚ capital‚ and raw materials for this company
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1. The R&D department is planning to bid on a large project for the development of a new communication system for commercial planes. The accompanying table shows the activities‚ times‚ and sequences required: |Activity |Immediate Predecessor |Time (weeks) | |A |- |3 | |B |A |2
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