meet customer expectations. Performance Indicator Explain the concept of product mix (PM:003‚ PM LAP 3) Level Specialist SCANS Information 5-8; Systems 15; Basic Skills 1-2‚ 5-6; Thinking Skills 12 21st Century Skills Critical Thinking and Problem Solving Skills 1‚ 3; Communication and Collaboration 1 Objectives a. Define the following terms: product mix‚ product item‚ product line‚ width‚ depth‚ consistency‚ expansion‚ contraction‚ alteration‚ trading up‚ trading down‚ and positioning
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Chapter One Notes: Overview of Marketing Chapter 1 Objectives • Define marketing and explain its core concepts • Discuss how marketers create value for a product or service • Explain the four orientations of marketing • Discuss the role of customer relationship management in creating value • Discuss the importance of marketing both within and outside the firm Chapter Road [pic] What is Marketing? • The marketing Umbrella: o Product o Price o Distribution
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Case Study: note: NOTE for case: 1) Gleason and Client. Gleason needs investment not client 2) Note for Case: I expect a lifetime value model as part of case analysis else points will be deducted. Amy Morton is marketing manager at Gleason Printing. For nearly seven months she has been researching the printing needs at Metro Alliance for Wellness‚ a consortium of hospitals and therapy centers in Uniopolis. Amy figures that‚ excluding forms and billing‚ Metro contracts
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International Business: Competing in the Global Marketplace In English. International Business: Competing in the Global Marketplace Charles W.L. Hill ... Table of Contents Part I - Introduction and Overview ... enbv.narod.ru/text/Econom/ib/ Opening Case Chapter 1: The Emerging Global Telecommunications Industry A generation ago‚ telecommunications markets around the world shared many characteristics. In most nations‚ there was a dominant telecommunications provider--AT&T in the United States‚ British
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Chapter 1 1 • Define marketing and outline the steps in the marketing process • Explain the importance of understanding customers and the marketplace‚ and identify the five core marketplace concepts • Identify the key elements of a customer-driven market strategy and discuss the marketing management orientations that guide marketing strategy. • Discuss customer relationship management and identify strategies for creating value for customers and captures value from customers in return. • Describe
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CASE 01 - MYSTIC MONK COFFEE 1. Has Father Daniel Mary established a future direction for the Carmelite Monks of Wyoming? What is his vision for the monastery? What is his vision for Mystic Monk Coffee? What is the mission of the Carmelite Monks of Wyoming? Father Daniel Mary Has Established a future direction for the Carmelite Monks of Wyoming. His vision for the monastery is to transform their small brotherhood of 13 living in a small home used as a makeshift rectory into a 500-acre monastery
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Wednesday August 22‚ 2012 Chapter 1 – Introduction to Marketing Research To understand Marketing Research‚ we must answer these questions: What is marketing? What is the marketing concept? What is marketing strategy? First off‚ what is marketing? Finding out what people want and getting it to them. That is why this class is so important. What is Marketing? Defined by the AMA - An organizational function and a set of processes for creating‚ communicating and delivering value to customers‚ and
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Text: Marketing Managment Chapter 4: Conducting Marketing Research Topic: Market Research; Measuring Market Productivity; Return on Investment Learning Objectives: 1. What constitutes good marketing research? 2. What are the best metrics for measuring marketing productivity? 3. How can marketers assess their return on investment of marketing expenditures? Video Title: Dunkin’ Donuts Link: http://windowsmedia.pearsoncmg.com/ph/bp/bp_video_library/dunkin.wvx Synopsis This
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Marketing 101 Lecture 1 - notes The who and where of marketing Marketing originated in the 1920’s Who: Marketers have varying backgrounds that work in every industry even various governments. The role of marketing Broader view: Marketing can be integrated with all business activities Depending on the organisation… Limited view: Could be limited to sales or could be just advertising Marketing creates value. What is marketing? Marketing is the activity‚ set of institutions and processes
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Chapter 1: Defining Marketing for the 21st Century * Marketing is about identifying and meeting human and social needs. It is the activity‚ set of institutions‚ and processes for creating‚ communicating‚ delivering‚ and exchanging offers that have value for customers‚ clients‚ partners‚ and society at large. * Marketing creates demand for a product‚ which in turn drives revenue. Greater demand creates the need for companies to hire new workers‚ while revenue (top line) contributes to a
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