"1 describe how to respond to complaints in health and social care enviroment" Essays and Research Papers

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    Health and Social Unit 1

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    P2 – Outline how legislation‚ policies and procedures relating to health‚ safety and security influence health and social care settings 1. Outline key points of at least 3 policies and procedures by summarising the main points and recording them on the chart The Food Safety 1990 Policy Procedure The first policy is that all employees and volunteers who handle food must maintain a high standard of personal hygiene at all times. This is important so that people’s health is never at

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    Liberty safeguards | This is guidance for PCTs‚ Local Authorities‚ hospitals‚ and care homes to support them to understand and fulfil their statutory obligations under the MCA and Deprivation of Liberty Safeguards legislation. | Sexual offences Act 2003 | The Sexual Offences Act 2003 relates to people with a mental disorder impending choice‚ as well as all children. Certain sections specify offences involving care workers‚ abusive types of relationships and abuse of trust | Human Rights Act 1998

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    may have systems that they use to plan and monitor your assessment. These may be computer-based (eg using ‘e-portfolio’ software) or paper-based (using forms or checklists). These systems are designed to show how each piece of evidence meets which learning outcomes and assessment criteria. How your evidence is checked After your Assessor has assessed your work‚ another member of staff – the Internal Moderator – will review it. An External Moderator from NCFE will visit your centre. The External

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    Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and

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    ICON College of Technology and Management BTEC HND in Health and Social Care Assignment: Personal and Professional Development in Health and Social Care Submitted To: Dr Sumesh Dadwal Submitted by: Rukia Begum I.D NO: 12806 Session: September 2013 LO2: BE ABLE TO PRODUCE‚ MONITOR‚ REVISE AND EVALUATE PLANS FOR PERSONAL PROGRESS IN DEVELOPING THE SKILLS AND ABILITIES REQUIRED OF A HEALTH AND SOCIAL CARE PRACTITIONER. 2.1 A KEY INFLUENCES ON LEARNING Course: The course which I

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    Promote Communication in HealthSocial Care or Children’s and Young People’s Settings Communication is one of the most essential parts of working in the early years sector‚ and there are several ways to communicate. It helps build bonds with children as well as work colleagues‚ which will then gain trust. When a young child starts Havercroft House‚ they may be shy‚ unconfident and not want to separate from their parents/carers‚ so we welcome them and make them feel as comfortable as possible

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    accreditation number: Understand health and safety in social care settings PWCS 27 2 4 40 31/08/2015 R/602/3179 Unit purpose and aim This unit is aimed at those who are interested in‚ or new to‚ working in a social care setting. It introduces knowledge and understanding of areas of health and safety required to work in a social care setting. Learning Outcomes The learner will: 1 Understand the different responsibilities relating to health and safety in social care settings Assessment Criteria The

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    How to Help the Environment In the world today‚ 4 trees are cut down every passing second; 360 every minute; 19‚200 every hour; 460‚800 every day; and over 11 billion every year. Unfortunately‚ Trees are constantly neglected and are cut down for fuel‚ ships‚ houses‚ etc. Because of this‚ Earth along with mankind is suffering from massive deforestations‚ which leads to species extinction‚ global warming‚ soil degradation‚ and loss of vaccines/medicine and biodiversity. To prevent this from happening

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    essay focusses on the importance of effective communication in caring for people with dementia and their families/cares in the residential setting. Firstly‚ it identifies and discusses the effectiveness of different forms of communication. Secondly‚ it will be Identifying and discussing factors that affect communications with health and social care service users‚ their families‚ care teams and other professionals as well as explaining the influences of Diversity‚ language and culture responsibilities

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    This assignment will define communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender

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