"1 describe how to respond to complaints in health and social care" Essays and Research Papers

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    HNC/D Health and Social Care ------------------------------------------------- UNIT DIRECTORY Unit title: COMMUNICATING IN HEALTH AND SOCIAL CARE ORGANISATIONS Unit code: T/601/1560 Level: 4 Credit value: 15 ------------------------------------------------- AIMS The aim of this unit is to develop learners’ awareness of different forms of communication used in health and social care settings and its importance for effective service delivery. UNIT ABSTRACT

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    OUTCOME 1: Know the statutory responsibilities and rights of employees and employers within own area of work 1.The aspects of employment covered by law Contracts of employments and your rights at work‚working hours and holiday entitlement‚sickness and sickness pay‚maternity/paternity rights‚equal pay and the national minimum wage 2.The main features of current employment legislation The employment rights act 1996‚The national minimum wage act 1998‚The sex discrimination act 1975‚ Health and safety

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    Workbook 1 Learner Work Book Learner Work Book Edexcel Level 3 Diploma in Health and Social Care (Adults) ------------------------------------------------- ------------------------------------------------- Name: Chris Hearn ------------------------------------------------- ------------------------------------------------- Course: Edexcel Level 3 Diploma in Health & Social Care (Adults) Learner workbook to contribute to the achievement of the underpinning knowledge for Unit 1: Promote

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    Unit 1 – Communication in Health and Social Care Organisations Task 1 The relevant theory of communications consists of sixteen theories relating to the various ways people communicate. Of these sixteen there are five that apply to Mary Slater and her situation. The first theory is known as constructivism. The following quote best describes this theory‚” constructivism is a cognitive theory of human communication that describes how human perception influences the skillful production and interpretation

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    In any health and social care setting communication is extremely important. The way we communicate with people depends on the situation and the environment; there are different types of health and social care settings some of these include‚ residential nursing homes‚ hospitals‚ doctor’s surgery and schools and many more. There are a huge range of people that use these services and we call these the service users‚ each service user has different needs that must be met. Health and social care professionals

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    Explain how principles of support are applied to ensure that the individuals are cared in health care settings The principle of support is beneficial in health care settings as it makes sure that the individuals are cared for properly and in a professional way. ‘Principle’ can be defined as a rule or belief governing one’s personal behaviour. In this case‚ principle of support is applied by supporting a client in a manner in which the client is able to guide themselves with assistance from care workers

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    L.O.1. Explore how communication skills are used in health and social care settings 1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner‚he describes the three main branches of communication studies as; 1.”semiotics” The study of signs and symbols and how they combine to convey meaning in different social contexts‚This branch is mainly concerned with how verbal‚non verbal and aural signs and symbols combine to create messages. 2.Media effects

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    When talking about health it is not just about the overall condition of a person whether physical or non-physical such as psychological‚ spiritual and social well-being and not just the absence of illness or disability. Health can also be the ability to manage and adjust to different situations and achieve optimistic holistic understanding. Health inequalities is the dissimilarities of a well-being status among person or groups‚ as measured by factors such as lifespan‚ death or sickness. It also

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    INTRODUCTION TO COMMUNICATION IN HEALTHSOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS 1.1 Identify different reasons people communicate “Communication is a process of passing information and understanding from one person to another”Keith Davis) We are social being and always depend on each others in everyday life. People communicate to build and maintain relationships - family‚ parenting‚ community. Communication is necessary for emotional intimacy. People communicate

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    |BTEC level 3 Extended Diploma in Health and Social Care | |Assignment Title: :Equality‚ Diversity and Rights |Grade |Points | |in HSC |(Please circle) |(Please circle) |

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