"1 describe how to respond to complaints in health and social care" Essays and Research Papers

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    Amy Lockett Unit 4229 208- Understand health and safety in social care settings Task A plan Ai) A description of four different examples of accidents and/or sudden illnesses that might occur Stroke- where arteries that connect to the brain become blocked resulting in reduced blood flow‚ these blockages are usually caused by blood clots. Falls- They may fall due to a slip. Asthma attack- This is when an individual suffers shortening of breath due to the tightening of muscles around the airways. Heart

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    2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other people (Skillsyouneed‚ No date). In simple terms it is treating people with respect‚ fairness and consistency (Martin‚ Charlesworth and Henderson 2010) Communication takes place in many different contexts within Health and Social Care such as; one

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    CU2546 - The role of a Health and social care worker Performance Criteria 1.1 Difference between working and personal relationship The difference between a working relationship and a personal relationship is that:- A working relationship has boundaries‚ professional codes of conduct‚ employer policies and procedures‚ you should be friendly but have a different approach you should treat the customer with equality and you would know your role and responsibilities and you should not share personal

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    University of Hertfordshire ------------------------------------------------- Department ------------------------------------------------- of ------------------------------------------------- NURSING‚ MIDWIFERY& SOCIAL WORK ------------------------------------------------- ------------------------------------------------- DIPLOMA/ENHANCED DIPLOMA/ ------------------------------------------------- Degree -------------------------------------------------

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    person-centred assessment‚ planning‚ implementation and review. Learning Outcomes The learner will: 1 Understand the principles of person centred assessment and care planning Assessment Criteria The learner can: 1.1 Explain the importance of a holistic approach to assessment and planning of care or support 1.2 Describe ways of supporting the individual to lead the assessment and planning process 1.3 Describe ways the assessment and planning process or documentation can be adapted to maximise an individual’s

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    Unit 1 Developing effective communication in health and social care Task 1 Introduction In this report I will examine and explain effective communication by looking at the role of effective communication and interpersonal interaction in health and social care context‚ theories of communication‚ methods of communication (verbal‚ non-verbal and written communication)‚ communication

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    Potential Hazards in Health and Social Care: A Guide for Staff By Gareth Barnes Introduction Health and Social Care in Northern Ireland is provided as an integrated service‚ this is a number of organisations who plan to deliver and monitor health care in NI. There are 6 Health and Social care (HSC) trusts in N. Ireland. 5 HSC trusts provide integrated health and social care services across N.Ireland; Belfast HSC Trust South Eastern HSC Trust

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    two people or more is known as transferring information by speech‚ behaviour‚ visuals‚ signals and writing. Communication is very important in a health and social care setting; this is because the patient/service and the care assistant need to understand each other clearly in order for the service users need to be met and they can have the best possible care possible. This may sometimes be hard to achieve as there are also communication barriers. Many people struggle with some ways of communicating

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    Introduction In this assignment I intend to describe through examples‚ from my experience‚ how legal and organizational are applied to ensure that the rights of individual are met‚ I purpose regulations‚ codes of practices‚ standards and guidance relevant to working in health and social care setting. I will also be analysing the implications for own practices of legislation relevant to my own health and social settings‚ and explain how local policies and procedures can developed to comply

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    significant impact on health and social care and may require £5 billion additional expenditure by 2018 (ONS 2015). Common conditions of older age receive less investment and lower-quality care than general medical conditions prevalent in mid-life (Steel et al.‚ 2008)As budgets continue to tighten across the NHS and local government‚ it’s vital that we make the case for investment in prevention and early intervention. Hyposalivation and xerostomia (dry mouth ) are the number one complaint of elderly patients

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