Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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Harley-Davidson Case Study According to Kotler and Armstrong (2010)‚ to build long lasting customer relationship‚ a company must create superior customer value and satisfaction. Harley-Davidson must have found the correct formula for customer relationship because the brand is one of the strongest brands in the world and has continuously been successful for 108 years. What is the secret to Harley-Davidson’s success? For over a hundred years‚ the company has invested on its Harley-Davidson brand
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Abstract This paper will try to analyze‚ if Harley Davidson has followed the traditional customer driven mar-keting way by following the path to create customer value and later getting the value back and the behavior of the customers can affect the demand for its bikes. The value streamis: • Understanding market place and customers need and wants • Designing a customer driven marketing strategy • Construct an integrated marketing strategy that deliver superior value • Build profitable customer
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1. As CEO of Harley-Davidson I would compare the advantages and disadvantages of using exporting for example giving the market access into a new marking‚ making us able to maximize revenue in a short amount of time. A disadvantage would be being viewed as an outsider making it harder for people to feel comfortable with the product. Joint ventures agree too much faster and less costly access to foreign markets. It also decreases the start up cost to the international partner. A disadvantage of a joint
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Executive Summary Evaluate the advantages and disadvantages for Harley-Davidson of replacing scanners and bar codes with RFID. Compare and contrast the issues of Wal-Mart when they tried to implement RFID in their supply chain. Outline the issues Harley-Davidson will face when they begin using RFID. Develop and present an approximate timetable for the adoption of RFID with specific recommendations about where Harley-Davidson should implement it first. Some of the advantages of using RFID over scanners
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Case Analysis Harley Davidson Question 1: What are the strengths and weaknesses of Harley-Davidson? Strengths of Harley-Davidson 1. Strong brand image. Over 110 years‚ Harley-Davidson have created strong brand image in the world. It is not only because of the high quality and performance motorcycles that provides great riding experience‚ but also due to the special life style that it brings to its customers. It also keeps sponsor and hold national and local rallies and activities to enhance
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In 1901‚ a 20-year old William S. Harley drew up plans for a small engine designed for use in a regular pedal-bicycle frame. Over the next two years‚ Harley and his childhood friend Arthur Davidson worked on their motor-bicycle in the Milwaukee machine shop located at the home of their friend‚ Henry Melk. On the year 1903‚ Harley‚ Davidson and Davidson’s brother‚ Walter Davidson‚ finished their first motor-bicycle. Harley and the Davidson brothers tested the power-cycle of their first motor-bicycle
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Harley Davidson: Improving Quality Questions: 1. Analyze Harley Davidson’s customer survey. What information is it trying to gather? What are its research objectives? 2. What recommendations would you make to Harley Davidson with regard to contract method and sampling plan for data collection using this questionnaire? 3. How can the data collected from this questionnaire be analyzed to obtain useful insights for Harley Davidson management? 4. In addition to or instead of the survey‚ what
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provide efficient and effective decision-making based on facts instead of intuition. The Strengths and Weaknesses sections of the analysis are those issues internal to the organization. Opportunities and Threats are issues that are external to the organization period (Nickels‚ McHugh‚ & McHugh‚ 2010). I have chosen to conduct a SWOT analysis on Harley-Davidson‚ Inc. (Harley)‚ number 458 on the 2012 Fortune 500 list (Fortune‚ 2012). Company Overview Harley is one of the leading organizations
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Greg Tengberg Tengberg 1 English 11/20/12 HARLEY DAVIDSON The history of this popular motorcycle company began in Milwaukee‚ WI in 1903. This is where Bill Harley and Arthur Walter Davidson met‚ became friends‚ and together built a one cylinder engine. Around the turn of the century the gasoline engine was developed and the one cylinder motor was released. The Indian motorcycle was produced in 1901 and thereafter the Mitscuell‚ the Merkel and then the Yale in 1903
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