On Valentine’s Day 2007‚ JetBlue decided to follow its airline policy to ensure most flights are completed and opted out to canceling flights in hopes the weather would past fast. Instead‚ the weather got worse‚ while many were stranded on flights for hours. JetBlue should have just done a massive cancelation of flights for the day rather than a case by case basis when it was too late. To determine the causes of the failure of JetBlue’s CRM system during the crisis on Valentine’s Day 2007‚ we first
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BUSINESS DECISION MAKING Short evaluation of a major decision made in an organization in the banking industry (Maybank Malaysia) that has caused a strong impact on the organisation’s performance including the decision making process‚ the models and the impact on the organisation’s performance. BY AHMADRAWI (MALAYSIA) The writer can be contacted at : scholars.assist@gmail.com BY AHMADRAWI (MALAYSIA) The writer can be contacted at : scholars.assist@gmail
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JetBlue Airways IPO Valuation Background Started in 1999 with the promise to “bring humanity to air travel‚” JetBlue entered the “Discount Fare Airlines” to join the likes of Southwest‚ ATA‚ Frontier and others (Bruner 2002). With a strong and experienced management team‚ having Continental Airlines’ former vice-president as president and COO‚ and Southwest Airlines’ former executive vice-president and treasurer as CFO‚ David Neeleman believed that his new airline would thrive. Neeleman built
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WestJet Case Study WestJet is a Canadian low-cost carrier‚ which was founded in 1996 and headquartered in Calgary‚ Alberta. WestJet is Canada’s second largest airline with high per cent of the domestic market. It provides scheduled and charter air service to 86 destinations in Canada‚ the United States‚ Mexico‚ the Caribbean and Central America. WestJet operates an average of 425 flights and carrying over 45‚000 passengers per day. In 2012‚ WestJet carried 17‚453‚352 passengers‚ making it the ninth-largest
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Executive Summary JetBlue was started in 1999 by David Neeleman‚ whose vision is to give high-quality and reliable flying experience in a budget airline. Through sophisticated technology‚ brand new aircrafts‚ impeccable customer service and low fares‚ JetBlue was on its way to achieve this vision. Although the low-fare travel industry was gaining momentum‚ the September 11 attack brought a massive downturn to the already-risky airline industry. However‚ JetBlue was still able to deliver good performance
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Abstract 1 Reading 1.5 Jackall‚ R. (1998)‚ Chapter 4‚ ‘Looking up and looking around’‚ in Moral Mazes‚ Oxford University Press‚ NY. In this article‚ the author sees decision making as a blend of authority and developmental patterns. He classifies managers into consensus managers who cleverly persuade their team to advance towards set goals and take-in charge guys who drive others through their effective leadership. However‚ the decision making capability of managers are often restricted by their
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Your task is to prepare the necessary information for decision making using details provided below. Objectives: (Outcomes) 1. Use a variety of sources for the collection of data‚ both primary and secondary 2. Apply a range of techniques to analyse data effectively for business purposes 3. Produce information in appropriate formats for decision making in an organisational context 4. Use software-generated information to make decisions at operational‚ tactical and strategic levels in an organisation In
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social responsibility by supporting climate protection‚ disaster management and education. DHL is part of Deutsche Post DHL. The Group generated revenue of more than 53 billion euros in 2011. I will be discussing DHL from many aspects such as decision making and its effect on the organizational performance from the perspective of Cyert & March and compare it to Bursson theory. Also I will cover Zimmermen theory about rules and apply it to DHL case study. Finally I will examine the macro environment
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How does Facebook impact on your life? What is the most popular social network in the world? I believe that most people prefer the answer “Facebook”. Nowadays‚ there are more and more people join the Facebook. You can always see such situations that some people refresh their Facebook when they have nothing to do， and there are some people even only use Facebook to keep in touch with others. Actually‚ Facebook has already become a part of our life; and it changed our lives in four aspects: it
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LOS ANGELES UNITED OF AMERICA STUDENT NAME: BENJAMIN AGYAPONG-SARQUAH STUDENT ID NUMBER: 7250653 PROGRAM OF STUDY: BACHELOR OF ART BUSINESS STUDIES COURSE OF STUDY: RESEARCH PURPOSE OF RESEARCH: PROJECT RESEARCH AREA OF RESEARCH: THE IMPACT OF OPERATION OF RISK IN BANKING ASSIGNMENT: SUBMISSION OF PROJECT WORK CHAPTER ONE Email:hamsasons@yahoo.com CHAPTER TWO LITERATURE REVIEW Introduction This chapter reviews relevant literature on Standard Chartered Bank Ghana Limited‚ the
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