What is the best way of explaining football hooliganism? “Serious sport has nothing to do with fair play. It is bound up with hatred‚ jealousy‚ boastfulness‚ disregard of all rules and sadistic pleasure in witnessing violence. In other words: it is war minus the shooting." (Oswell‚ 1945) The best way to explain football hooliganism is to perceive it in the same context as war. Like war‚ football hooliganism has different factors that all contribute to the overall goal. Although the
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The Safe Way Is The Best Way Reducing the risk of fire is critical to commercial resilience. The potential risk to human life‚ costly disruption to services‚ lost production‚ increased insurance premiums‚ mean that fire prevention should be a key feature of any business risk management strategy. A sizable fraction of ignitions of structures are due to electrical faults associated with wiring or with wiring devices. Surprisingly‚ the modes in which electrical faults progress to ignitions of structure
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. Organisation type Name of organisation Description of products and services Commercial organisation Microsoft Sells and makes a variety
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Case A FACTS: Elaine has been fired from her employment at will employer. Jerry fired her and gave her no reason for her termination. Elaine was promised good career opportunities and given an annual salary of $30‚000. Kramer‚ who was less qualified for the position‚ replaced her. Elaine has sued Jerry to get her job back. ISSUE: Is this a case for wrongful discharge or does Jerry have the right to fire Elaine? LAW/ANALYSIS: To begin‚ Elaine is an at-will employee. This means
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Downs 14 october 2013 Diane Downs: Her Children Got in the Way of Her Love Background Figure 1: Diane Downs. Photograph. Police Officer. Diane Downs’ 1988 Prison Interview. The Oprah Winfrey Show. 22 Oct. 2010 Diane Downs was born in Phoenix‚ Arizona‚ U.S. to Wes and Willadene Frederickson on August 7‚ 1955. In her early life‚ she was molested by her father when she was a little child. She went to Moon Valley High School in Phoenix and met her future husband‚ Steve Downs. At the age
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deal with the impatient customer‚ and how training the employees to treat this kind of customer‚ to make this professional and effective‚ we will use some useful tool and way‚ which including training need‚ training design‚ development and implementation‚ also‚ training outcomes and needs assessment will be mention. Customer service and good customer service: Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities
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1. Summarize the findings of Sanders and Rivers. Sanders and Rivers found that if students has three consecutive years in a class with a highly effective teachers in math‚ they scored significantly higher on achievement test. They also discovered that low achieving students greatly benefitted from good teaching. However‚ they also found that the opposite was true‚ if the students had lower effective teachers‚ their score dropped drastically. Sanders and Rivers also concluded that good
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Customer Service at Datatronics Datatronics is an organization that serves their customers with Enterprise Resource Planning integrated solutions. Their growth is mainly attributed to acquisitions of smaller competitors. E-Z RP was such a company that despite its inferior size compared to Datatronics was able to succeed and outperform Datatronics on grounds of customer service and customer satisfaction. Datatronics recognized the fact and acquired E-Z RP with the aim to improve in that respective
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it has enough stock and effective stock controls to avoid shortage of raw materials and finished goods. Bread Garden Bakery has an effective inventory of raw materials and finished goods controls in the daily business. Raw materials Bread Garden Bakery has divided the raw materials into two groups which are main materials and secondary materials. The main raw materials for Bread Garden Bakery include flour‚ yeast‚ sugar‚ cream‚ milk‚ eggs‚ and butter. The secondary raw materials are involved nuts
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