the opportunity to reply to your questions; my answers are below. 1) Does the required work schedule stated above meet your needs? Yes. This schedule works quite well for me. 2) Explain what customer service means to you. Customer service...well‚ I kind of think it’s a dying art. Hardly anywhere I go‚ do I see people who really know what it means to "serve" their customers. Or‚ maybe they know‚ but just don’t care. Though I suppose it shouldn’t‚ this often surprises me. In fact
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International Journal for Quality research UDK- 656.025.2:658.56 Short Scientific Paper (1.03) SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS Filipa Fonseca1) Sofia Pinto1) Carlos Brito2) 1) Faculty of Economics and Management‚ Catholic University of Portugal‚ Portugal 2) Faculty of Economics‚ University of Porto‚ Portugal Abstract: The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters
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Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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What is Accounting Ethics? The term accounting ethics are formed by the combination of two different words‚ namely accounting and ethics. Fortes‚ (2011) believes that ‘accounting is the collection‚ measurement‚ analysis and reporting of events in financial terms.’ While Karthik‚ (2010) believes that ‘ethics in its broader sense‚ deals with human conduct in relation to what is morally good and bad‚ right and wrong. It is the application of values to decision-making. These values include
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CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree in Business English for International Communication at Srinakharinwirot University May 2010 CUSTOMER SATISFACTION TOWARDS SERVICE QUALITY OF FRONT OFFICE STAFF AT THE HOTEL A MASTER S PROJECT BY ALIN SRIYAM Presented in Partial Fulfillment of the Requirements for the Master of Arts Degree
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Introduction to International Business Harvard Business review reflection “What Panasonic learned in China” Tutor: Sanne Ponsioen Date of submission: 16th of September Group number: 6 reviewed article: “What Panasonic learned in China” By: Wakayama‚ Toshiro; Shintaku‚ Junjiro; Amano‚ Tomofumi. Harvard Business Review. Dec2012‚ Vol. 90 Issue 12‚ p109-113. 5p. 1 Color Photograph 2716194 Aardema‚ F. 2543699 Ammerlaan‚ L.E. 2706180 Urban‚ J. The authors T. Wakayama‚ J. Shintaku and T. Aamano
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CUSTOMER SERVICE BY: CRYSTAL MCGUIRE MAN 2305 NOVEMBER 25TH‚ 2014 Customer service can come in so many forms and is in almost every business there is. Without customer service‚ then your company will be hard to manage and move forward. There are two types of customers; internal and external customers. With each of these types of customers‚ there is the ability to affect your company’s culture whether it is good or bad. Customer service is the way to understand where and how to take your company
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Thesis: Hale changes the way he feels towards the court and justice system. In the beginning Hale is a strong believer that if you are a good person the court will do you justice. When first finding out who is being accused‚ Hale goes house to house to feel out the accused because he is new in town. His actions him an opened minded person and does not believe everything right off the back. When Hale sees Elizabeth charged he says‚ “(Quote Hale says)” ().he feels this way because………………………. Later‚
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understanding of customer service for Diploma in Customer Service Level 3. Learning Outcome 1: Be able to follow their organisation’s accepted customer service language Assessment Criteria: 1.1 Communicate to customers their organisation’s service offer‚ how it balances organisational and customer needs and how it meets customer expectations 1.2 Compare the service offers of commercial‚ public sector and third sector organisations and how they each meet customer expectations 1.3
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1. What are the four matters you are most knowledgeable about? Gender Equality I chose gender equality because our country has made some amazing progress came with equal rights for everybody I feel we have more steps to go. Men and women should all be treated equally. Wearing a helmet on a motorcycle I chose this topic on wearing helmets on a motorcycle because this could be the true meaning of life and death. The most widely recognized reason for death in motorcycle accidents is head injuries
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