Chapter Four Research Methodology………………………………………………………………56 4.1 Introduction……………………………………………………………………….56 4.2 Research design…………………………………………………………………..56 4.3 Data collection……………………………………………………………………58 4.3.1 Secondary data………………………………………………………………….58 4.3.2 Primary data…………………………………………………………………….59 4.4 Interview………………………………………………………………………….59 4.5 Questionnaire……………………………………………………………………..61 4.5.1 Designing questionnaire………………………………………………………..61 4.5 2 Reason of choosing questionnaire……………………………………………
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between total quality management (TQM) practices and innovation performance in the Vietnamese industry context. Design/methodology/approach – The method of confirmatory factor analysis was applied to refine TQM and innovation scales for empirical analysis in Vietnam. The structural equation modelling method was applied to test the theoretical models. Findings – This study confirms the results of previous studies that considered TQM as a set of practices. It confirms that TQM – considered as a set of practices
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Guidelines for liver transplant at ANG Centre for Liver and Biliary Sciences‚ New Delhi. Evaluation of the recipient: 1. A letter from a gastroenterologist/hepatologist is essential prior to accepting a patient for transplantation. This is important‚ as we would like you to remain in the follow up of your gastroenterologist post transplant. 2. The need for transplant will be re-assessed once the patient reaches Delhi. 3. The recipient must have the following tests: a) CBC‚ LFT‚ BUN‚ Cr‚ Na/K
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IMPACT OF GLOBAZIATION AND COMPETITION ON TQM You cannot manage what you cannot measure. This is very true in today’s dynamic & competitive globalize environment. The business leaders face immense pressure in today’s turbulent competitive environment that’s move forward by globalisation‚ macro-environment factors and advanced technological growth of internet. The strong market forces within this competitive environment have developed global customers who are more aware of changes in the global
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INVESTIGATE BEFORE INVESTING Guidance for Prospective Franchisees By Lewis G. Rudnick Rudnick & Wolfe Chicago‚ Illinois and H. Bret Lowell Brownstein Zeidman and Lore Washington‚ D.C. INTERNATIONAL FRANCHISE ASSOCIATION 1350 New York Avenue‚ N.W.‚ Suite 900‚ Washington‚ D.C. 20005-4709 Reprinted 2002 REVISED - JULY‚ 1992 WASH1\4838466.1 CONTENTS The International Franchise Association IFA Code of Ethics What Is Franchising? Protect Yourself - Watch For The Warning Signals Evaluating
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Chapter (1) Definition of Quality: The quality of a product (article or service) is its ability to satisfy or exceed customers’ needs and expectations. “Bergman and Klefsjö” Customers are: those we want to produce value/s to. Quality Dimensions: 8-Quality dimensions of a good: (Pressed Factory) 1- Performance: such as speed‚ capacity‚ useful life‚ size. 2- Reliability: Is a measure of how often problems occur and how serious they are. 3- Environmental Impact: A measure
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HOW STUDENT CAN SAVE MONEY BY INVESTING Have you ever think why investing is important nowadays? And Do you know how investing could help you reach goals that matter? Well‚ the reasons for investments are very clear and simple. Investing or investment is where you get the maximum return from your money saving from time to time. Investing also is known as one good option that you can secure your future. Bismillahirrahmanirrahim‚ Assalamualaikum w.b.t and very good afternoon to our lectures Mdm Josephine
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n.d.). In this initiative the restaurant has focused its attention on going “green” which will be discussed in this paper‚ along with the forces behind these initiatives and any certifications the restaurant has received. Green Initiatives McDonald’s has 31‚000 restaurants in 118 different countries so to establish one environmental blueprint would not work‚ thus the efforts have been redirected to try individualized environmental initiatives. There are multiple initiatives across the world
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Investing in Co mpetitive Methods Chapter 7 OBJECTIVES Upon completion of this chapter‚ you will be able to: 1. understand the role of the manager in adding value to the firm. 2. develop an understanding of the investor’s requirements for return on invested capital. 3. relate the estimation of cash flows‚ cost of capital‚ risk‚ and investment to the responsibility of adding value. 4. relate the use of the net present value (NPV) discounted cash flow technique to the adding
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internal customer this Three Basic Questions by Labovitz: 1. What do you need from me? 2. What do you do with my output? 3. Are there any gaps between what you need and what you get? factors that influenced the purchases 1. Performance 2. Features 3. Service 4. Warranty 5. Price 6. Reputation According to D.H. Besterfield customer feedback must be continually solicited and monitored. Feedback enables the business organization to: 1. Discover customer dissatisfaction. 2. Discover relative
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