CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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A very important event in my life would have to be the death of my grandmother. She was so awesome. I will miss her forever. My grandmother is a great role model for Me. Over the years it’s gotten easier talk about her death. My grandmother was a nice Portuguese lady. She lived in Portugal until she moved to the States with her nine children From there she lived in New Bedford until the year of 2000.I learned a great deal of Portuguese from her because she didn’t speak any English. The Death of
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There lived two goddesses named Valentina and her sister Rosa. They both asked their dad Hector “Why roses have thorns?” Their dad said that there was a story called‚ “Why roses have thorns?” Their dad started off the story with “Once upon a time there lived two sisters that asked‚ “Why roses have thorns?” They asked everyone in their village the same question and nobody had the answer for it. Until someone in their village told them that they could go to Sparks and someone there can tell
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Technical Questions 1) Which of the following features would hide internal IP addresses from the internet? A. Network Address Translation B. SSID broadcast C. Port Forwarding D. Router 2) Which of the following is the subnet mask for a C class IP address? A. 192.168.1.1 B. 255.255.0.0 C. 255.255.255.0 D. 192.168.255.255 3) Which of the following is the strongest wireless encryption method? A. WPA2 AES B. WEP C. WPA2 TKIP D. WPA 4) Joe‚ a home user‚ reports that on occasion he cannot print from his
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over other people. As much as I may have sympathy towards a person who is homeless and begging me for money‚ I would be a lot more involved in helping them if they were‚ for instance‚ my younger brother rather than a random stranger. Throughout my life‚ I have always been protective of my younger brother‚ similar to how a parent would be towards their child. To be specific‚ I feel that if I were to have my own children‚ my overprotective and caring ways would only intensify. Considering this‚ although
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Few factors have as much impact on an athlete’s performance as what they put into their body; their diet. While the human body is surprisingly tolerant to an unfavorable diet‚ which explains how we are surviving the mass availability of toxic foods‚ an athlete’s requirement is far different. The same concept applies to automobiles: the higher performance the engine‚ the higher quality fuel‚ or more octane‚ the car needs. Use lower quality gasoline‚ and the car will experience lower gas mileage‚ reduced
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Lewis’s Mere Christianity: The Shocking Alternative. For most part‚ the heaviest question asked throughout this chapter is why evil exists‚ and why God allowed it to exist. A human being who is probably sick and tired of all the evil and suffering in the world would say that if only evil can just stop existing – if only suffering would stop. If only human beings had no instincts that would push them to do the wrong thing. I used to think this way; why can’t we exist in a world where evil is
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Space exploration is crucial to many people today. Space exploration is worth the cost. One reason why space exploration at extreme conditions is important to humans is because it can generate wealth and it expands our knowledge‚ in other words it helps us seek the unknown. Space exploration is worth the cost because it generates almost as much as twice as much of the money that it actually takes to send the astronauts into space. Expands our knowledge and helps us‚ humans‚ seek the unknown. Scientist
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One of the main reasons that an insurance company would return a claim would be because the patient did not have coverage at the time the services were rendered. This is a very common reason that claims are returned. This meaning that the patient was seen either before coverage began or after the coverage had ended. Now alot of insurance companies are putting the date coverage started on the insurance card to cut down on the number of claims being returned for this reason. The next main reason is
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THE IMPACT OF NEW TECHNOLOGY ON LIFESTYLE AND HEALTH – A PSYCHOLOGICAL PERSPECTIVE Håkan Alm hakan.alm@ltu.se Positive impact of technology As a start I would like to give a short and simple definition of the concept “technology”. Technology will‚ in this case and this paper‚ refer to any physical object‚ product‚ environment‚ or symbol that has been created by human beings. Another frequently used concept with the same meaning is “artifact” (Simon‚ 1969). Technology has had a great impact upon
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