Title A study of marketing strategy of shopping centre for customer retention in Hong Kong Author(s) Chu‚ Ka-wai; g1Vag Citation Issue Date 2009 URL http://hdl.handle.net/10722/128605 Rights The author retains all proprietary rights‚ (such as patent rights) and the right to use in future works. A STUDY OF MARKETING STRATEGY OF SHOPPING CENTRE FOR CUSTOMER RETENTION IN HONG KONG by CHU KA WAI DISSERTATION Submitted in partial fulfillment of the requirements
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Go to Market Strategy Chapter 4: Aligning With Your Customers What causes a product‚ channel or marketing initiative to fail? They never start with the customer. The success of every decision you make depends on how well you understand your customers. Their specific needs must shape and define your products and services. The Two Traps You Absolutely Must Avoid 1. The ’no research’ trap • Decisions based on ’gut feeling’ • If research is done‚ it’s by purchasing third party reports • Example:
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CHAPTER Operations Strategy and Competitiveness Before studying this chapter you should know or‚ if necessary‚ review 1. 2. The role of the OM function in organizations‚ Chapter 1‚ pp. 3–4. Differences between strategic and tactical decisions‚ Chapter 1‚ 9–10. 2 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 8 9 Define the role of business strategy. Explain how a business strategy is developed. Explain the role of operations strategy in the organization
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efficiency c. increase job effectiveness d. increase job satisfaction of middle management Q3. Strategic planning as a broad concept consists of a. corporate strategy and business strategy b. strategy formulation and strategy implementation c. inputs and outputs d. environmental analysis and internal analysis Q4. According to Herzberg‚ which of the following is a maintenance factor? a. Salary b. Work itself c. Responsibility d. Recognition Q5. A major problem with a task force type of management
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CHAPTER 8: Marketing strategies CHAPTER SUMMARY Summary (CHAPTER 8: Marketing strategies‚ page 211) • The marketing mix consists of four major elements: product‚ price‚ promotion and place. • Combined with these four Ps are people‚ processes and physical evidence to create the extended marketing mix. • Together‚ these seven Ps make up the strategies of marketing and become the centrepiece of the marketing plan. • The main goal of a marketing manager is to develop and maintain a marketing
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under one all-encompassing strategy. Prior to this time the various functions of management were separate with little overall coordination or strategy. Interactions between functions or between departments were typically handled by a boundary position‚ that is‚ there were one or two managers that relayed information back and forth between two departments. Chandler also stressed the importance of taking a future looking long term perspective. In his groundbreaking work Strategy and Structure (1962)‚ Chandler
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yang melewati suatu negara (transit tariff). Tarif impor terbagi mejadi 3 yaitu : 1. Ad Valorem tariff yaitu tariff yang diniliai sebagai persentase nilai pasar dari barang yang diimpor 2. Specific tariff diniilai sebagai nilai uang tertentu per unit bobot atau standar ukuran tertentu. 3. Compound tariff merupakan gabungan dari kedua tariff ini. Tarif dikenakan karena dua alasan ‚ yaitu : 1. Tarif meningkatkan pendapatan pemerintah nasional. 2. Tarif berlaku sebagai hambatan
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WRITTEN REPORT CHAPTER 5 STRATEGIES IN ACTION FMA42FC1 – BUS 403 DAROY‚ KAREN CALAÑGIAN‚ EVA ISABEL SORIANO‚ JOCEL VILLANUEVA‚ EDNALYN Long Term Objectives Performance goals of an organization‚ intended to be achieved over a period of five years or more. Long-term objectives usually include specific improvements in the organization’s competitive position‚ technology leadership‚ profitability‚ return on investment‚ employee relations and productivity‚ and corporate image
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EXECUTIVE SUMMARY The topic of this dissertation is the strategy of The Body Shop and the successes and failures of their strategy. In addition‚ significant focus is placed on the developments and changes in strategies used to gain sustainable competitive advantage for the future‚ which are in a response to unfolding issues within the cosmetics and toiletries industry. METHODOLOGY This section provides a detailed account of the research undertaken to complete this dissertation and further
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Inconsistent acquisition target: The leadership at Newell knew that its growth strategy would require big acquisition as the growth prospects offered by purely organic growth from its existing products were very limited. Newell was a veteran buyer. During the last 30 years‚ Newell had built enormous value for its stakeholders by pursuing a strategy of inorganic growth by acquiring large number of companies like Shaprie pens‚ Holson Burnes‚ Intercraft etc. Although acquisitions in the past had been
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