What Drives Supply Chain Excellence? A Look Back and a Look Forward A Closer Look at Supply Chain Excellence and Progress Over the Last Decade 2/15/2013 By Lora Cecere and Abby Mayer Supply Chain Insights LLC Contents Research ........................................................................................................................................................... 3 Disclosure..............................................................................................
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Introduction In 1982 Howard Schultz‚ an employee of a small coffee-bean store called "Starbucks" was enlightened while sipping an espresso in a coffee shop in Milan‚ and the rest is history. He envisioned America’s "third place" next to home and work‚ where coffee-connoisseurs could linger and relax in a classy‚ pseudo-European atmosphere while enjoying their favorite bean beverage. After buying the company a few years later‚ he vigorously pursued his vision of selling a wide-selection of hand-crafted
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Overview of Starbucks Coffee Company SENIOR MANAGEMENT TEAM Howard Schultz Chairman‚ President and Chief Executive Officer Cliff Burrows President‚ Starbucks Coffee U.S. Martin P. Coles President‚ Starbucks Coffee International Arthur Rubinfeld President‚ Global Development MISSION STATEMENT To establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles as we grow. GUIDING PRINCIPLES • Provide a great
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Company Overview Starbucks is an international company which was started in 1971 at Seattle’s Pike Place Market. Today‚ Starbucks operates in around 60 countries around the world‚ and they have more than 18‚000 stores. Starbucks keep expanding the number of retail stores‚ and as a result it is the largest and most well-known coffee shop in the world. In 1987‚ Howard Schulz bought Starbucks‚ and the company really took off in a dramatic way‚ and has continued to be successful from that time until
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supply chain management INDEX (Page no.) 1. Introduction to supply chain management (1-6) I. Concept of SCM II. Definition of SCM III. Components of SCM IV. Issues in SCM 2. Supply chain decisions
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GLOBAL SUPPLY CHAIN MANAGEMENT FORUM CASE: GS-54 DATE: 05/2007 Stacy Duda‚ LaShawn James‚ Zeryn Mackwani‚ Raul Munoz‚ and David Volk prepared this case under the supervision of Professor Hau Lee as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright © 2007 by the Board of Trustees of the Leland Stanford Junior University. All rights reserved. To order copies or request permission to reproduce materials
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Demand has been growing steadily over the last years − The products are distributed to the U.S. customers through a single (and small) warehouse in St. Louis − The warehouse is leased on a year-to-year basis − The current network design‚ in particular the distribution network and warehouse configuration‚ is not appropriate to satisfy the forecasted demand 4 Customers from the 6 U.S. customer zones are served from a central warehouse in St. Louis Washington Northwest Maine Montana
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sharing contract has more flexibility than price protection‚ in that the optimal revenue sharing ratio can be settled reasonably through negotiation between the retailer and wholesaler. Key words: Supply Chain Management‚ Channel Coordination‚ Revenue sharing contract‚ Two-period newsboy problem. 1. Introduction The life cycles of technology-based products are rapidly becoming shorter through continuous technological innovation. For example‚ Korean manufacturers of cellular phones introduce
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3.2 Supply chain industry A company’s supply chain is its central nervous system for how it creates and distributes a product. The industry is made up of the key players who participate in this process‚ including manufacturers‚ wholesalers or distributors‚ retailers and transportation companies. There are three main areas of a company’s supply chain. They include: (Refer to the Picture below) * Procurement or the “buying” process. This includes the purchasing of the raw materials needed to
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Starbucks’ value chain system‚ in the beginning‚ created additional value on its products‚ which the customers are willing to pay for. Hence‚ the firm is not reluctant to charge above-market prices for its products. In fact‚ its customers are not looking for the prices of the coffee but they are seeking for the quality of the products and brand image that the company offers. Let us then examine the Starbucks value chain and how it contributed to the company’s current downfall. In the Starbucks
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