Summer Internship Report On SERVICE PROCESS IMPROVEMENT: IMPROVING THE ORDER TO CASH PROCESS By Anirudh Subramaniam A0101910336 MBA Class of 2012 Under the Supervision of Mr. Shyamsunder Pal Professor Department of Operations & Decision Science In Partial Fulfillment of Award of Master of Business Administration AMITY BUSINESS SCHOOL AMITY UNIVERSITY UTTAR PRADESH SECTOR 125‚ NOIDA - 201303‚ UTTAR PRADESH‚ INDIA 2011 DECLARATION I‚ Anirudh Subramaniam student
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This design is inherently safer than conventional pressure cookers. To open any Hawkins cooker‚ you have to first lower the lid slightly into the body of the cooker; and that cannot be done until the steam pressure inside the cooker falls to a safe level. Thus Hawkins pressure cookers are pressure-locked for safety - like a jetliner door! The Hawkins Company is well known for not compromising on quality and for continual product innovation. The most thorough research and development‚ the most careful
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Conduct a critique of the following service management ideas‚ theories and techniques‚ specifically with reference to purpose‚ application and limitations and with regard to how these service management ideas‚ theories and techniques might contribute to the development of a business. Customer segmentation Study the market‚ its structure‚ identify attitudes and behaviours of consumers‚ this is the first step of marketing. Among the range of behaviours and
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purpose is to recommend an appropriate financial policy for the firm and‚ in support of that recommendation‚ to show the impact on the firm’s cost of capital‚ financial flexibility (i.e.‚ unused debt capacity)‚ bond rating‚ and other considerations. 1) What are the risks associated with Deluxe’s business and strategy? Deluxe corporation was once the largest printer of paper checks in the US. However‚ around the past years it started to face difficulties primarily on its sale and earnings growth
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Introduction: customer service are All interactions between a customer and a product provider at the time of sale‚ and thereafter. Customer service adds value to a product and builds enduring relationship. in this report I will be talking about the customer service in retail for the three retailers john Lewis department store boots and pc world customer service will help deal with any problems encountered by the customer‚ for example if a customer has a problem regarding their goods they would ask
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SERVICE QUALITY PERCEPTION OF CUSTOMERS ABOUT SERVICE PROVIDERS COMPANIES- VODAFONE & LOOP. BATCH- SYBMS 2013-2014 DIVISION- C MADE BY- ASHUTOSH PUJA TABLE OF CONTENTS SR.NO TITLE 1 INTRODUCTION 2 OBJECTIVES OF STUDY 3 SCOPE OF STUDY 4 RESEARCH METHODOLY 5 DATA PRESENTATION 6 DATA ANALYSIS & FINDINGS 7 HYPOTHESIS TESTING ___8____ 9 _________CONCLUSION__________ SUGGESTIONS INTRODUCTION formerly Vodafone
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Project: Improve the level of clean drinking water in Cameroon Marie Blanche Writing Center The republic of Cameroon is situated in central Africa. The country is called "Africa in miniature" for its geological and cultural diversity. Natural features
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CONTROL YOUR INVENTORY IN A WORLD OF LEAN RETAILING (SHRUTHI SURESH- A20265266) Manufacturers are feeling the heat‚ as retailers are forcing manufacturers to predict demand and hold considerable inventories forever as they require ongoing replenishment of stock by embracing lean retailing practices. Manufacturers are carrying the inventory cost risk. The consumers demand and preferences for variety in products are getting difficult to predict‚ which can cause risk of lost sales‚ stock
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| Bank Customer Service Call Center: Handling Customers | | | Introduction: A customer service officer or personnel often face problems handling difficult or irritated customers. Officers or personnel need to know the correct method of handling these people in the best possible way in order to give customers customer service satisfaction and also to retain customers from going elsewhere for the services they need. An example would be banking services‚ mobile network services‚ etc.
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A STUDY ON INVENTORY MANAGEMENT OF VIKI INDUSTRIES PRIVATE LIMITED‚ CHENNAI INTRODUCTION As every business concern irrespective of size‚ nature and age needs an adequate level of inventory to carry out business operations and survive. Inventory becomes an important and integral part of business inadequate inventories means interruption of production and sales operation
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