Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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Merit Goods and Services Merit goods are those goods and services that the government feels that people will underconsume‚ and which ought to be subsidised or perhaps provided free at the point of use so that consumption does not depend primarily on the ability to pay for the good or service. • • • Both the state and private sector provide merit goods & services. We have an independent education system and people can buy private health care insurance. Consumption of merit goods is believed to generate
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Unit 1 Assessment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a USB drive • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course
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Unsolicited Good and Services Act 1. Explain the interpretive difference between ‘means’ and ‘include’‚ using the definitions in section 2. The word ‘means’ suggests that the definition that accompanies it is exhaustive and consequently cannot mean anything different. In some instances the ordinary meaning of the word can limit the intentions of the Act. For example‚ the word ‘unsolicited’ in the Act is given an absolute definition which is more restricted that the ordinary meaning of the word
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Synopsis On “INVENTORY CONTROL MEASURES IN INVENTORY MANAGEMENT WITH REFERENCE TO EDUSYS GLOBAL Pvt.Ltd.” EXTERNAL GUIDE:- INTERNAL GUIDE:- Mr .Praveen S N Prof. Sandeep K .Rao (Asst. Manager- HR‚ Edusys Global Pvt. Ltd) SUBMITTED BY:- Utkarsh Srivastava 10BMC18063 Project Title
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INVENTORY CONTROL Inventory is any stock of economic resources that is stored for future us e it is commonly used to store materials‚ in process packing materials‚ spares etc‚ stocked in order to meet respected demand or distribution in the future. Although inventory of any materials is an idle resources the sense‚ it is not meant for immediate use. It is necessary to maintain some inventories lot the smooth functioning f the organization. Inventories are essential: 1. For adequate customer
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capital it will focus on maintaining this target (optimal) capital structure. Look Out! It is important to note is that while the target structure is the capital structure that will optimize the company\’s stock price‚ it is also the capital structure that minimizes the company\’s weighted-average cost of capital (WACC). Calculating Weighted Average Cost of Capital A company’s weighted average cost of capital (WACC) is calculated as follows: Formula 11.8 WACC = (wd) [kd (1-t)] + (wps)(kps) +
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providing services to the customer In the process of providing services to the customer where many unethical practices occur‚ misrepresentation and over persuasion are the most common practice It also occur in 4 major areas a) While providing service to the customer b) How members of a business organization fulfil their duties and responsibilities c) How competitors treat each other d) Providing a price fair to the manufacturer‚ seller and buyer. Problems in providing services Production
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1. List the top three to five highest priorities of your job as you understand them. 1. Customer service 2. Accurate repair order write ups 3. Selling service and accessories‚ up selling. | | |2. List what you consider to be your greatest strengths or accomplishments this year. | |
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BSBCUS403B IMPLEMENT CUSTOMER SERVICE STANDARDS ASSESSMENT 2: REPORT According to the survey recently performed on ABC Bank‚ it has been found that there has been a big decrease in the number of customers over the past six months. This is due to poor customer service. Therefore‚ Peter Sellers‚ as the Manager of the bank‚ needs to confirm the same and make a report about the issue as soon as possible. In order for Peter to be able to identify the customer service satisfaction or problems
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