CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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MGMT 405 Operations and Production Management Answer set 2 (Reference chapter 2 – William J. Stevenson-2007‚ ninth edition) Problems and Solutions 1. Suppose that a company produced 300 standard bookcases last week using eight workers and produced 240 standard bookcases this week using six workers. In which was productivity higher? Explain. Ans: Productivitylast week = standard bookcases produced as output / labor= 300/8= 37.8 sbc/worker Productivity this week = standard bookcases produced
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Ten Critical Areas of Operations Management and their Examples Tarik J. Smith Trident University International The critical decision area of product and service design as applied by management of Hard Rock café is shown by their modification of their menu from the traditional American burgers and chicken wings to the higher-end items such as stuffed veal chops and lobster tails. The decision to put emphasis on live music in the restaurants amounts to service design. Product design is also
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Critical Thinking and Sexual Decision PSY/265 January 18‚ 2013 Critical Thinking and Sexual Decision When using value systems for making sexual decisions‚ you are talking about legalism‚ Situational ethics‚ ethical revelation‚ hedonism‚ ascetism‚ utilitarianism and rationalism. Each of these value systems is another way of justifying why you make the decisions you make. According to Rathus‚ Nevid‚ and Fichner-Rathus (2011) legalism is when people base their decisions on an external code of
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Decision making vs. Critical Thinking The relationship between critical thinking and decision-making is much more different than what most people think. Critical thinking is the process by which one evaluates information on a given problem. The process of reaching logical conclusions‚ solving problems‚ analyzing factual information‚ and taking appropriate actions based on the conclusions is called decision making. What is critical thinking? Critical thinking is examining assumptions - not simply
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The Importance of Transport in Location Selection The location of economic activities is fundamentally based on geographical concepts of the site and its situation. The site relates to the characteristics of a specific location while the situation concerns the relationships of a location in relation to other locations. Historically‚ specific sites suitable for defense or commerce have been important factors in the location of cities. In addition to being a factor of spatial organization‚ transportation
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Hong Kong Environment Light Sound Temperature Humidity Man Machine/Technology Posture Fatigue Physical comfort 1 A little about me … • Calvin Or • Assistant Professor‚ Dept of IMSE • BEng.‚ Industrial Engineering & Engineering Management • MSc‚ Industrial Engineering • PhD‚ Industrial & Systems Engineering Contact Information – Tel: 2859-2587 – Email: klor@hku.hk – Office hour: By appointment 2 Course syllabus 3 About my teaching and class • Teaching is about sharing
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Product Design The products that will be made out of the given components are corrective lenses for eyeglasses. The product will have the following features: a. Corrects near-sightedness or far-sightedness‚ whichever may be the case‚ through varying curvatures of the lenses‚ for different grades b. May be rectangular or circular in overall shape c. Around 1.5 inches in length‚ 1 inch in width d. Clear and transparent‚ not dark Considering that the finished goods (lenses) are very
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Importance of Operation Management and its Key Elements WH Smith is a British retailer‚ well-known and publically-quoted book retailer‚ and newsagent and entertainment product in the UK. Recently it was reported how Kate Swann‚ the former CEO for the last 10 years‚ has turned the company around from £135m losses to £106m profit in a decade (Holland). The reason behind this profit is the right decision of Kate Swann. Now let’s see what she did to make WH Smith profitable (Creevy). 1.1 Operation Management
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Operations Management‚ 10e (Heizer/Render) Chapter 1 Operations and Productivity True/False 1) Some of the operations-related activities of Hard Rock Café include designing meals and analyzing them for ingredient cost and labor requirements. Answer: TRUE Diff: 1 Topic: Global company profile Objective: LO1-1 2) Because Hard Rock Cafes are themed restaurants‚ operations managers focus their layout design efforts on attractiveness while paying little attention to efficiency. Answer:
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