accurate & current records must be maintained □ Guests may pre-pay or organisations may pay on their behalf ■ Credit card imprint □ Internal control on credit limits needs to be maintained □ Provides information for management on departmental revenue □ Compilation of reports 6‚ Jobs duty for receptionist (list 3) A hotel receptionist is responsible for greeting guests with a smile‚ welcoming the guest to the hotel and arranging reservations. Other responsibilities
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approach to teamwork that moves responsibility for decisions further down the organization chart to the level of the employee actually doing the job Continuous Improvement Management’s view of performance standards of the organization The way management views the contribution and role of its workforce (employee involvement and team efforts are the key to improvement) Key Elements of TQM: Quality is defined by customer Employee involvement Continuous improvement Prevention‚ not inspection
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Restaurant Operation Management EXECUTIVE SUMMARY This project is about us being hired as a restaurant manager of a new American ethnic restaurant. It has a seating capacity of 80‚ which it serves mainly American cuisine accompanied with various types of alcohol and non-alcoholic beverages. The operation time is from 11am – 1am and our target market would consist of 50% local and 50% tourist. As restaurant manager‚ we are assigned to produce a proposal for this upcoming restaurant which will
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supermarkets‚ an effective operation management is able to solve it all. 2. Purpose We had chosen Cold Storage as the supermarket that we are going to study about their operation management. It is situated at 1 Fusionopolis Way at One North station. The operation time is from 9am to 10pm daily. There are offices above the buildings and private houses in the vicinity which has a lot of expats residing and working there. We are going to observe the daily operation in two time slot‚ during
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Operations Management is concerned with creating efficient resources for the overall planning‚ scheduling and control of activities that are involved in making finished goods and services. "Operations management focuses on carefully managing the processes to produce and distribute products and services" (McNamara‚ 1999). What is ethics? According to the Merriam-Webster Dictionary‚ it is "a set of moral principles and values." It is a discipline one must deal with when determining what is right
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Deadline: October 26‚ Middle East Technical University – Northern Cyprus Campus BUS 361 Operations Management Homework 1 - Solutions 1. Fruit Computer Company manufactures memory chips in lots of ten chips. From past experience‚ Fruit knows that 80% of all lots contain 10% (1 out of 10) defective chips‚ 20% of all lots contain 50% (5 out of 10) defective chips. If a good batch (that is‚ 10% defective) of chips is sent on to the next stage of production‚ processing costs of $1000 are
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Question: How does Operations and Supply Chain Mgmt enhance company profitability? 1. Content 2. Charts and Graphs 3. Evidence to support your position 4. Examples that highlight your conclusion Table of Contents: I. Executive Summary…………………………………………………………………………………………………………………….2 II. Operations Management and Profitability………………………………………………………………………………….3 III. Supply Chain Management and Profitability……………………………………………………………………………….5 IV. Examples/Case Studies………………………………………………………………………………………………………………
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296 HANDOUT: CONTINUOUS FLOW (PRODUCT ORIENTED LAYOUT) AND BOTTLENECK ANALYSIS Reference: Operations Management by Mark A. Vonderembse and Gregory P. White. The Product Layout and System Capacity The capacity of a product-oriented system can be visualized as a series of pipes of varying capacity‚ with the smallest diameter or capacity holding back the entire system. Exhibit 9.3 illustrates five pipes (departments or machines) with different diameters (capacities). The output
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Discuss the effectiveness of management strategies in relation to one tectonic hazard. It is extremely important that there are effective management strategies put in place to help predict‚ prepare and protect from earthquakes. The main aims of these strategies are to reduce loss of life and property damage. MEDCs and LEDCs cope in different ways‚ this is mainly due to affordability of planning and preparation for the future. MEDCs tend to cope better when an earthquake hits‚ because the money
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Introduction Organisational aims Production system as a process Operations Management Introduction Organisational aims Production system as a process Examples Operations Management v1.0 Needs Logistics & Distribution Information Systems ty ty Safe gn reen gnE gniireeniignE 2 Introduction Organisational aims Production outcomes What is a Product? • Need-satisfying offering of an organization – Example • Procter & Gamble does not sell laundry detergent
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