1. Introduction The service concept is critical and central in managing service operations. It has become increasing important in defining what the corporations are selling and the customer buying or using. It can be used to design and improve the services. “The service concept is something that is more emotional than a business model‚ deeper than a brand‚ more complex than a good idea and customers and creates a business advantage.” (Johnston.R and Clark.G‚ 2008) The selected service organisation
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Core Competencies A core competency is a concept in management theory originally advocated by CK Prahalad‚ and Gary Hamel‚ two business book writers. In their view a core competency is a specific factor that a business sees as being central to the way it‚ or its employees‚ works. It fulfills three key criteria: 1. It is not easy for competitors to imitate. 2. It can be re-used widely for many products and markets. 3. It must contribute to the end consumer’s experienced benefits. C.K. Prahalad and
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CYP Core 3.4 – Support Children and Young People’s Health and Safety 1.1 Describe the factors to take into account when planning healthy and safe indoor and outdoor environments and services When planning a healthy and safe environment in my setting I have to take into account a number of factors. The space I have and the space I allow the children in my care to use. For example the children have quiet time in the front room‚ messy time and free play in the play room and the garden‚ the children
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walk safely Enjoys pictures and books Can dress themselves with minimal support Can say simple words like doggie and gone Has improved memory skills can name and match two colours Doesn’t no wrong from right but can recognise the word ‘No’ CYP Core 3.1 Understand child and young person development 1.1 3 Years Can ride a bike can use scissors to cut paper Can make friends Begins to plurals‚ adjectives and sentences Can take part in simple non competitive games Knows what hurts and delights
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How significant is the concept of time as a way that we classify society? Explain some different cultural notions of time. The concept of time is not universally defined; it is a socially constructed entity‚ as different cultures in the world interpret time in different ways. So‚ do we share time? We all live in the present‚ but do all cultures in the world view the past and the future as holding the same level of importance? In a globalised world it is easy to synchronize clocks‚ but is synchronizing
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THE CONCEPT OF CARE AND THE NURSING METAPARADIGM Caring is a core element in nursing even yet it remains elusive to the entire nursing metaparadigm. All nurses as required by their profession must be caring. For it is through caring that nursing derives its uniqueness and contributes significantly to health care (Thorne‚ Canam‚ Dahinten‚ Hall‚ Henderson‚ and Kirkham‚ 2002). This is not only the patient as an individual but the family and community as well. Further as the nursing profession continues
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HSC Core 2: Factors affecting Performance * Q. How does training affect performance? Energy Systems * the body requires energy for: muscular contractions Glandular functions Digestion Blood circulation Tissue building and repair The body receives energy from food which is broken down into carbohydrates‚ fats and proteins The ATP System : Energy: Adenosine triphosphate (ATP) Enough One explosive movement Release of energy: free
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Introduction This essay intends to understand the attributes of the learning organisation and its core tenets .For this purpose the case example of Tesco is used. The advantages and disadvantages of applying these practices of Tesco in other established organsiation have been critically analyzed with the help of specific examples. What is a learning organisation? According to Peter Sange‚ the pioneer of the fifth discipline‚ learning organizations are organisation in which people continually
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The Concept of Immigration: Just Move Geographically or More Than It? About 30 years ago from now‚ when my grandfather made a decision to migrate to France‚ due to some economic‚ sociocultural and domestic problems which he faced‚ this decision and its possible results seemed individualistic and unique to my grandfather at first glance. However‚ having such individualistic perspective on the concept of migration true or acceptable? In this case‚ when the concept of migration is analysed
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CYP Core 3.4 Support children and young peoples health and safety Describe the factors to take into account when planning healthy and safe indoor and outdoor environments and services 1.1 There are many factors that have to be taken into account when planning healthy and safe indoor and outdoor environments and services. It is essential to start the planning thinking about the childs needs. The age and development of their children must also be taken into account. If babies are being looked after
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