References: Day‚ George S. 1994. "The Capabilities of Market-Driven Organizations." Journal of Marketing 58 (October): 37-52. _____ and Robin Wensley. 1988. "Assessing Advantage: A Framework for Diagnosing Competitive Superiority." Journal of Marketing 52 (April): 1-20. Academy of Marketing Science Review Volume 2000 No. 1 Available: http://www.amsreview.org/articles/heiens01-2000.pdf Copyright © 2000
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developed‚ not necessarily inborn‚ and which is manifest in performance‚ not merely in potential’ (Katz 2000 n.p.). ‘Luthans (1988) made the distinction between an effective leader and a successful leader. Successful leaders are the politically savvy ones‚ those who are promoted quickly. Effective leaders are those who have satisfied and productive employees (Luthans 1988)’ (Hopkins‚ et al. 2006‚ p. 253). Katz published his theory about what managers do in about 1955. Peterson and Van Fleet (2004
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Bureau of Investigation (FBI) believed it is the killing of three or more separate murders with a cooling off period from a few days to years (Ressler‚ Burgess & Douglas‚ 1988); whilst‚ Dietz (1986) argued that a minimum of five murders must be committed. This essay aims to outline the FBI (1985) and the Holmes and DeBurger (1988) typologies of serial murder and critically evaluate with reference to Derrick Todd Lee (Baton Rouge Killer) who raped‚ violently beaten and murdered 7 women. The organised
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being corrective feedback‚ negative evidence‚ and negative feedback. Because of possible confusion arising from the use of this terminology‚ a brief review of the definitions of terms and of the different types of feedback is presented below. Chaudron (1988) has pointed out the fact that the term corrective feedback incorporates different layers of meaning. In Chaudron’s view‚ the term “treatment of error” may simply refer to “any teacher behavior following an error that
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References: Joh‚ E.E. (2006). The Forgotten Threat: Private Policing and the State. Indiana Journal of Global Legal Studies‚ 13(2)‚ 364. Lipson‚ M. (1988). Private Security: A Retrospective. Annals Of The American Academy Of Political & Social Science‚ 49811-22. Ortmeirer‚ P.J. (2009). Introduction to Security. Prentice Hall. The Hub (2009). (Hub pages‚ http://dyonder.hubpages.com/hub/The-History-of-PrivateSecurity)
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toward the attainment of some goal or goals. (Donelly‚ Ivancevich & Gibson‚ 1985: 362) 11. Leadership is the process of influencing the activities of an individual or a group in efforts toward goal achievement in a given situation. (Hersey & Blanchard‚ 1988: 86) 12. Leaders are those who
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continuous interactions within the surrounding environment. Since it is the nature that brings into consciousness this kind of force‚ the development of a child’s will helps him to greatly develop the power that he has been given by nature (Montessori‚ 1988). Law of Intelligence According to Montessori‚ this happens to be the key that opens the necessary mechanisms involved in true education. This law states that intelligence just helps a child to better understand life; it thus prepares a child
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Management Challenges and Concerns Name University HRM/498 Instructor Date Human Resource Management Challenges Human Resource Planning Making the Organization Effective Human resource planning is the process by which management figures out how to move businesses forward from its current position to the aspiration future placement. Effective planning will result in the organizational management having the right kinds and right number of people doing things that result in the worker and the organization
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Introduction This case study will be looking at a 15 year old boy named Bill‚ who has an extensive history of drug related crimes‚ including theft. Bill is currently serving a two year sentence in youth detention‚ however he has previously had community based sentences and other contact with the criminal justice system. Bill has a serious substance abuse problem which began at the age of 9 years old. Bill first started using cannabis‚ however went on to using LSD‚ ecstasy and heroin at times‚
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CHAPTER II: LITERATURE REVIEW This chapter collects the necessary literature used to be as the theoretic base to guide the research direction and to develop appropriate scale for measuring customer satisfaction in leisure industry. Earlier researchers found that there has been a close association between research on consumer satisfaction and quality measurement‚ therefore‚ the SERVQUAL model is chosen to apply in this context with some modifications. 2.1 Customer satisfaction A variety of researcher
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