BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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Organizational Leadership and Behavior Self Leadership Project To become a good leader you must have a mission statement that reflects the values that you carry with you throughout life and be able to assess your strengths and weaknesses. I will analyze what I stand for and believe in through my mission statement. I will analyze my strengths and weaknesses in correlation with my values and goals. From this analysis I will make an action plan that explains how I will accomplish using my mission
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Discuss two styles of leadership and five characteristics of an effective leader. A leader is one who has the knowledge understanding‚ confidence and communication skills to lead or drive their followers to a particular goal. Everyone cannot be a leader; followers are needed to get things done. An autocratic leader is one who makes all the decisions regarding his/her followers; its either their way or no way. People that are new to the company in which this leadership resides may need this style in order
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My style of leadership is as a developer. Style 3 which an approach allowing people to think things through on their own‚ yet implementing guidelines on how to handled issues with delivering pharmacy care to our patients. This leadership technique requires the employee to exhaust all options available based on their level of knowledge and issues that require extensive research or problem solving are escalated for me to resolve. In many cases‚ this style of leadership empowers the employees and many
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Developing a Personal Leadership Development Plan: A Practical Guide Caryl A. Hess‚ PhD‚ MBA Director‚ Cleveland Clinic Academy‚ Samson Global Leadership Academy & Executive Visitors’ Program AGENDA Objectives: 1. Why does a plan matter? 2. What are the elements of a leadership plan? 3. How can mentors/coaches help? Why Does a Leadership Plan Matter? Leadership Competencies Emotional Intelligence Leadership Plan A picture of where the Baltic and North Seas meet. The opposing tides cannot
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Leadership Style Paper Monique Hale HCS/475 August 26‚ 2014 April Fox Leadership Style Paper A leader is one who uses interpersonal skills to influence others to accomplish a specific goal. A manager‚ leader or supervisor is most of the time used interchangeably but they are all different. The function of a good leader is to achieve a consensus within the group to also provide structure and to empower each team member to achieve their goals and to achieve them successfully (Sullivan & Decker
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Thank you for such an insightful post! How great is it that you were able to directly relate to Tammy in moving into a position of leadership within an organization where you had previously been working? I completely agree with you in that Tammy will need to foster relationships that promote productivity. I wonder if Tammy will be tempted to lean towards a more 1‚9 managerial style where she focuses more on relationships than on production. “His aim as a manger‚ however‚ is to avoid pressuring
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regions known as Brodmann area 3a‚ 3b‚ 1‚ and 2. Central sulcus Occipital lobe Temporal lobe Midbrain Pons Medulla oblongata Spinal cord Conclusion 1 The gyri and sulci on the brain greatly increase the brain’s surface area. How do you think this increase in surface area relates to improved brain function? 2 Can you think of another organ in the human body that is shaped specifically to increase surface area? How does this organ’s structure relate to its function
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MODULE 2 ASSIGNMENT 2 NAME :SMRITHI R PH: 9551060099 1. Montessori has become a very popular name in the recent times. What are the qualities a person should have to imbibe the real Montessori spirit? Ans. A Montessori directress is one who guides the children and helps them learn. A person involved in the Montessori house of children should have certain traits which will help them deal with children and help them to learn and grow. A person should have the following qualities : Be the connection
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Assignment Task for Unit – Understanding Leadership Understand leadership styles 1. AC 1.1 -Describe the factors that will influence the choice of leadership styles or behaviours in workplace situations. ( 24 Marks) Before describing factors that influence a manager’s chosen style it is first necessary to identify what these styles actually are. Leadership studies stem back as far as the mid 19th century with the “Great man theory”‚ just as the title suggests the theory implies that only
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