Measuring the services quality of Celcom Broadband in Politeknik Kota Kinabalu Azrin Bin Jalasi Jabatan Perdagangan Politeknik Kota Kinabalu azrin@polikk.edu.my Noorain Imbug Jabatan Perdagangan Politeknik Kota Kinabalu Noorain@polikk.edu.my Ramdan Ali Jabatan Perdagangan Politeknik Kota Kinabalu Ramdan@polikk.edu.my Abstract The main focus of this study is to investigate the customers’ satisfaction towards the Celcom Broadband services quality in Politeknik Kota Kinabalu
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Don’t Judge a Student by a Test Score Introduction Students sit in humid‚ cramped classrooms‚ wrack their brains for answers‚ and complete sections of a test in the allotted amount of time for one thing that will define them: a number score. In 2001‚ Congress passed the No Child Left Behind Act (NCLB) that requires schools to administer standardized tests to students in order to determine if the school is meeting state education standards (Rettner‚ 2011). However‚ these standardized tests
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MEASURING POVERTY INCIDENCE IN BARANGAY 591‚ MANILA _______________________________________ An Undergraduate Thesis Presented to the Faculty of the College of Political Science and Public Administration Polytechnic University of the Philippines Sta. Mesa‚ Manila _______________________________________ In Partial Fulfillment of the Requirements for the Degree Bachelor in Political Science __________________________________________ By: Diaz‚ Carlo R. Calucag‚ Kristine Dela Cruz‚ Mary
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who have enough National Insurance Credits. It is very reliable because the data is collected by the government; it shows exactly how much percentage of people actually claimed for the JSA. On the other hand‚ the measure can be very inaccurate for measuring the percentage of people actually unemployed. This is because not all unemployed people are eligible to claim the JSA. For example‚ a woman who is currently unemployed might be unable to get benefit from JSK because she has a husband who already
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Level of Customer Satisfaction in a School Cafeteria Using the SERVQUAL Model A Research Paper Presented to The Faculty of Manila Tytana College of Accountancy and Management MANILA TYTANA COLLEGES Pasay City In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT AUGUST 2013 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction Customers are the ones who make the business survive‚ and it is the personnel
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FORESEE RESULTS / FGI RESEARCH REPORT CUSTOMER SATISFACTION‚ LOYALTY‚ AND BUYING BEHAVIOR IN THE EVOLVING MULTI-CHANNEL RETAIL WORLD JANUARY 2005 Commentary by Larry Freed President and CEO‚ ForeSee Results FORGING A NEW CUSTOMER-CENTRIC PERSPECTIVE ON MULTI-CHANNEL SHOPPERS Today’s consumers demand choice and convenience. They “mix and match” channels according to their needs for product research‚ purchase and delivery. As cross-channel shopping behavior grows mainstream‚ the best way
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VALUE BALANCED SCORE CARD -A TOOL OF PERFORMANCE APPRAISAL ABSTRACT:- Balanced score card is a new dimension in the field of performance appraisal. It is a comprehensive‚ top down view of the organizational performance with a strong focus on vision (i.e. goals) and strategy (i.e. performance measures). The balanced score card has become the pre-eminent strategic tool for the management. The success of its implementation is attributable to its focus on strategy and the future. By the help of
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delivery channel by which to conduct banking activity‚ for example‚ transferring funds‚ paying bills‚ viewing checking and savings account balances‚ paying mortgages‚ and purchasing financial instruments and certificates of deposit. An internet banking customer accesses his or her accounts from a browser--software that runs Internet banking programs resident on the bank’s World Wide Web server‚ not on the user’s PC. (Sam Ian) Electronic banking can be defined as the provision of banking services and the
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ECO 202 - WEEK 2 MEASURING MACROECONOMIC PERFORMANCE LECTURER: PHEH PIK TENG WEEK 2 – MEASURING MACROECONOMIC PERFORMANCE What is Gross Domestic Product (GDP)? • It is a measurement to determine the economic health of a country. • Economists take measurements of the economy to find out how the economy is doing. • GDP is the value of the aggregate production of goods and services in a country during a given time period. • It is the total market value of all final goods and services produced
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variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2] With an average monthly sales of around 86‚000 units in 2011‚ Pulsar has a market share of 47% in its segment.[3] By April 2012‚more than five million units of Pulsar were sold .[4] Before the introduction of the Pulsar‚ the Indian motorcycle market
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