November 2009‚ Pp.117-132 Customer Relationship Management: Strategies And Practices In Selected Banks Of Pakistan Iftikhar Hussain ‚ Mazhar Hussain‚ Shahid Hussain and M. A. Sajid∗ As economic globalization intensifies competition and creates a climate of constant change‚ winning and keeping customers has never been more important. Nowadays‚ Banks have realized that customer relationships are a very important factor for their success. Customer relationship management (CRM) is a strategy that
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“Is it Fair” Introduction Cohen (1986) argues that corruption has been described as “acting on opportunities‚ created by virtue of one’s authority‚ for personal gain at the expense of the public one is authorized to serve.” Cohen felt that it can be dangerous that the officers accept these gratuities because what might start without intent on the part of the officer may be become a patterned expectation and can lead to targeting and misuse of power if the gratuity stops. On a different
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Global problem that the world is facing today is drugg dealing INTRODUCTION In this final paper I will be describing how drug dealing is a global problem that affects the entire world. As we know drugs are becoming more common than before‚ with this new generation and new technology drug dealers are capable of developing new drugs that leads to high rates of addiction‚ crime‚ aids‚ puberty‚ prostitution‚ death‚ etc. Illegals drugs such as marihuana‚ cocaine‚ heroin‚ ecstasies
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the relationship that exists between two persons‚ when one‚ called the agent‚ is considered in law to represent the other‚ called the principal‚ in such a way as to be able to affect the principal ’s legal position in respect of strangers to the relationship by the making of contracts or the [sale or purchase] of property." So‚ an agent is someone who represents another‚ called the principal‚ in dealings with third persons. Agency is therefore an exception to the general rule of contract law
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law and fundamental principles which defines the relationship of the three important branches within a state‚ namely‚ the executive‚ the legislature and the judiciary. This law also illustrates the scope and limitations of the powers embodied by these three different entities. In addition‚ it lays out the general framework of government‚ the basic rights of citizens of the country‚ relationship of people and the state and as well as the relationships among the states. In the Philippines‚ the 1987
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Finance division of banking industry and utilizes most of my Finance skills and knowledge. So it was narrowed down to the study of Internet Banking. Objectives The main objectives of the study are: • To understand the concept of Internet banking and importance‚ to bank as well as customers. • To get aware of various aspects of net banking • To build up SWOC analysis of Internet banking. • To build up various solutions for drawbacks in net banking Scope of study
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Background Online Banking is a system allowing individuals to perform banking activities at home‚ via the internet. First of all‚ internet banking is an innovation in financial field nowadays. Then the scale of internet banking has been enlarging rapidly all over the world. Finally‚ internet banking increasingly closes to people’s lives. This research is to inform the reader about the increasing importance of Online Banking Services. This includes the risks and benefits of Online Banking‚ its reliability
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BANKING SERVICES IN INDIA I. HISTORY OF BANKING IN INDIA There are three different phases in the history of banking in India. 1) Pre-Nationalization Era. 2) Nationalization Stage. 3) Post Liberalization Era. 1) Pre-Nationalization Era: In India the business of banking and credit was practices even in very early times. The remittance of money through Hundies‚ an indigenous credit instrument‚ was very popular. The hundies were issued by bankers known as Shroffs‚ Sahukars
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is a natural part of life. Fortunately‚ conflicts can be managed and resolved constructively. If handled well‚ parties in dispute may find opportunities to improve their relationship and grow from the conflict experience. Resolving conflicts constructively is a skill that can be taught and learned. If the people are trained how to handle their interpersonal’ conflicts positively‚ such skills may be carried on to higher levels of human interaction. Conflict is from the Latin word conflictus which
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Question 1 A Sydney tramway passenger was injured in a collision with another tram‚ which occurred after the driver collapsed at the controls. The plaintiff argued that the collision could have been avoided if the tramway authority had fitted the tram with a system known as `dead man’s handle’‚ a system in use on Sydney’s trains. According to my findings‚ Dead Man’s Handle refers to an old train device: the dead man’s handle. It was typically some form of switch that the driver would keep
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