customer service life cycle described by Blake Ives provides a structured perspective on the process of making the purchase decision‚ acquiring the product‚ owning it‚ and finally retiring or disposing of a product or service. After putting this process into an E-commerce framework‚ the successes of various organizations matching these needs were demonstrated. As one of the recognized successes‚ Dell Computer is now doing 40 percent of its total business through its web site. The Customer Service Life
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by the following sector: a.) Household -Households own the factors of production‚ such as Land‚ Labor‚ Capital‚ and Entrepreneurship‚ which they supply to the market. b.) Business Firms -Business firms are utilized in producing goods and services out of the factors of production that the household supply. c.) Government -The government has the responsibility in collecting taxes of the two sectors as a source of government income‚ which is used for social services. The government plays
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Primary sector of the economy The primary sector of the economy is the sector of an economy making direct use of natural resources. This includes agriculture‚ forestry and fishing‚ mining‚ and extraction of oil and gas. This is contrasted with the secondary sector‚ producing manufactures and other processed goods‚ and the tertiary sector‚ producing services. The primary sector is usually most important in less developed countries‚ and typically less important in industrial countries. The manufacturing
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market economy which is by far the perfect analogy because in a market economy the suppliers produce products or services that customers are willing to buy. So the suppliers are in competition to attract the customers to buy their products. The cartoon also states that “competition is good” which is true for a market economy and one the characteristics used to distinguish the market economy. A market economy is an economy in which a structure
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SERVICE MARKETING MIX MEANING A selection of services developed to offer customers a choice within a particular range. The elements of a services marketing mix are sometimes called the seven Ps: the four Ps of the marketing mix‚ plus three Ps of services: participants‚ physical evidence‚ and process (of service assembly). [pic] Service Marketing A Service is an economic activity‚ that is intangible or not be touched
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GENERAL DISTRIBUTION OCDE/GD(96)102 THE KNOWLEDGE-BASED ECONOMY ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT Paris 1996 Copyright OECD‚ 1996 Applications for permission to reproduce or translate all or part of this material should be made to: Head of Publications Service‚ OECD‚ 2 rue André Pascal‚ 75775 Paris‚ Cedex 16‚ France. 2 FOREWORD The OECD economies are increasingly based on knowledge and information. Knowledge is now recognised as the driver of productivity
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capital market and they are willing to invite there investible funds. In the last decade investment opportunities have increased in all the sectors .It is a known fact the service sector has grown much faster than any other sector and its contribution to GDP is much greater in this background‚ I consider it appropriate to undertake a project study on “investment opportunities in service sector”. Investment is a process of sacrificing some use of funds today for the benefits to be in future. More specifically
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INDIA’S SERVICES SECTOR: Unlocking Opportunity INDIA’S SERVICES SECTOR Unlocking Opportunity Australian Government Department of Foreign Affairs and Trade Economic Analytical Unit DFAT ©Commonwealth of Australia 2007 This work is copyright. Apart from any use permitted under the Copyright Act 1968‚ no part may be reproduced by any process without prior written permission from the Commonwealth available through the Attorney-General’s Department. Requests and inquiries concerning reproduction
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CASE STUDY The Service Sector of Germany I. Table of Contents II. Abstract III. Introduction Germany has the largest population in the European Union with 84.5 inhabitants in January‚ 2010. The prosperous German economy attracts millions of immigrants from around the world as it is the third largest country in terms of immigration. Germany is bordered by Poland‚ Czech Republic‚ Austria‚ Switzerland
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Globalisation and Service Sector : Input-Output Analysis Rita Bhowmik Jadavpur University‚ Kolkata- 700032. Email : rita_bhowmik2003@ yahoo.co.in A B S R A C T Globalization implies a comprehensive and self-evident process working towards establishing a worldwide aggregative whole of an economic structure into which all economies of the world must integrate today or tomorrow. This includes services which in most economies are the single largest contributor to economic growth
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