Employee Morale After Downsizing Downsizing has become a significant idea in today ’s economy and maintaining the trust of employees when something like this takes place has also become very serious business (Brockner‚ Konovsky‚ Cooper-Schneider‚ Folger‚ Martin‚ & Bies‚ 1994). The question is not whether a company should downsize their employees but how to do the downsizing properly so that as few employees as possible are injured (Brockner‚ Konovsky‚ Cooper-Schneider‚ Folger‚ Martin‚ & Bies
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Case Study: Continental Airlines Q.1. What is the business benefit of the Call Miner system? Provide some additional example beyond those discussed in the case? To provide better service and market analysis successfully in an increasingly complex and information-rich society‚ company must need to use technology. There are several business benefit of this technology. Technology such as CallMiner has different kind of benefit in different areas such as sales and marketing‚ customer service etc
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of the employees’ miseries‚ sometimes‚ they don’t even get paid. Imagine working in an environment like the one described‚ without even being compensated properly‚ and even sometimes not being compensated at all. This is what is was like to be working for Continental Airlines in the year 1994. It’s unfortunate that the above description couldn’t be rightly called an exaggeration of how awful Continental’s situation was at that time because it actually accurately depicts it. Founded over more than
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hinder it in achieving its organizational goals? Continental Airlines utilizes a divisional structure relative to the management of its various entities. This structural design is due to the complex nature of the aviation industry as well as the autonomy required in operating a twenty-four hour a day‚ seven day per week worldwide business. In my opinion‚ the structural design of this organization with the exception of Continental Express and Continental Micronesia can really not be structured in any
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Continental Airlines Storytelling Workshops Definition Development of line managers’ ability to cast corporate strategy as a story boosts emotional engagement of managers and staff. Company Profiled Industry: Airlines FY2005 Sales: US$11.2 Billion Headquarters: Houston‚ Tex. Applicability This practice may be of interest if any of the following are true: Our internal messaging is bland or fails to engage our employees. Our managers are uncomfortable or ineffective in appealing to employees’ emotional
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complete transformation of Continental Airlines Overview When Gordon Bethune left his job at Boeing in February 1994 to accept the position of chief operating officer (COO) of Continental Airlines‚ the company was struggling to survive. Even though it was the fifth largest commercial airline in the United States‚ with revenues of nearly 6 billion dollars‚ the company had reported a net loss every year since 1985‚ and was ranked the last among the top ten commercial airlines in the United States in
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ONLINE TICKETING IN THE AIRLINE INDUSTRY: THE GLOBAL IMPACT Chiang-Nan Chao‚ St. John’s University‚ Jamaica‚ NY‚ USA Robert J. Mockler‚ St. John’s University‚ Jamaica‚ NY‚ USA Dorothy G. Dologite‚ Baruch College‚ New York‚ NY‚ USA ABSTRACT As consumers move away from the traditional approach of buying airline tickets in the past years‚ airlines are benefiting from cost reduction due to the rapid increase in paperless e-ticket sales and restrictive use of traditional travel agencies. However‚ when
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Information technology is an emerging form of management and operating technique that is vital to many organizations and institutions. The purpose of information technology and the management of its systems were implemented as a primary task of supporting decision makers with the help of proficient data bases and storage capabilities. Thus‚ Information Systems are often looked upon as efficient and essential in the commercial world‚ especially within the United States. However‚ a great number
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PROBLEM Fishkill or many fishes found dead in fish pens during sudden change in weather. PRELIMINARY DATA 1-Tons of fish reported dead around Taal Lake and in Bolinao‚ Pangasinan. 2-Mostly bangus or milkfish and tilapia are found dead in these places. 3-Bangus and tilapia are not bought by people in the market. 4-Rains occur after hot days. HYPOTHESIS Sudden change in water temperature and lack of oxygen affects how fish lives in water. EXPERIMENT Using an aquarium measuring 10” x 12” x
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shots of the famous American Revolution. England had been situated in the Americas for over a hundred and fifty years and had maintained a dominant establishment. So why was there a revolution? There were multiple causes of the American Revolution; however‚ a primary reason for the revolution was for economic self- interest. Leading up to the American Revolution‚ there were plenty of occasions were England provoked the Colonies. The beginning of economic despair for the colonies
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