satisfaction in BT. It builds on the work described in Enlightened Values and undertaken by BT Retail. This is also available for download from the Better World site: www.bt.com/betterworld Retail customer satisfaction 1999 - 2001 Mean score 8.5 8.4 8.3 8.2 8.1 8.0 7.9 7.8 7.7 7.6 7.5 Jan 99 Mar 99 May 99 Jul 99 Sep 99 Nov 99 Jan 00 Mar 00 May 00 Jul 00 Sep 00 Nov 00 Jan 01 Mar 01 May 01 Jul 01 Sep 01 What factors control this movement? © BT Group 2002 For many years we have monitored overall
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------------------------------------------------- Unit 6 Supply and Stock ------------------------------------------------- Management in Retail Hajar Houari Business and Fashion CH 1E Miss A. Lekic Index 1. About Inditex page 2 2. About ZARA page 3 3. Structure of the supply chain Corporate Social Responsibility page 4 4. Product page 5 Policy on the use of animal-skin products LWG 5. Leather page 6 Legislation
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grocery shopping online could represent not only an efficient alternative to in-store shopping‚ but one which also presents a solution to the boredom or ‘chore’ of shopping for groceries. However‚ the majority of consumers appear still reluctant to use the internet for food shopping‚ with Mintel (2009) figures reporting just one in nine adults doing so on a regular basis. Indeed‚ more than half the online population actually never buys groceries online. This article considers a number of consumer
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traditionally protectionist stance and opening up its retail market to greater overseas investment. In 2007 it eased restrictions on foreign investment‚ allowing overseas retailers to own 51% of outlets as long as they sell only single-brand goods. • Government realizes the need of foreign investment to provide the infrastructure - the warehousing‚ distribution and processing operations - that are needed to upgrade India’s chaotic retail industry. An estimated 50% of the country’s fruit and
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all the industries ‚accounting for over 10% of country’s GDP and around 8%of employment. The Retail Industry in India has come forth as one of the most dynamic and fast paced industries with several players entering the market. But all of them have not yet tasted success because of heavy initial investment that are required to breakeven with other companies and compete with them. The Indian Retail Industry is gradually inching its way towards becoming the most boom industry. The total concept
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BSM 302 PRINCIPLE OF MARKETING ASSIGNMENT 4 CLASSIFICATION OF RETAIL OPERATIONS ____________________________________________________________ ____ CLASSIFICATION OF RETAIL OPERATIONS OWNERSHIP Retailers can be broadly classified by form of ownership; independent‚ part of chain‚ or franchise outlet. Retailers owned by a single person or partnership and not operated as part of a larger retail institution are independent retailers. Around the world‚ most retailers are independent‚
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ADVANTAGE: FDI IN RETAIL (Anshu Meghe) Recently the most debated topic in India has been government allowing FDI in the Indian economy. It is one of the most critical reforms taking place in Indian economy post the great reform period of 1991. From vendors to politician everyone is talking about FDI‚ and many are just prattling without acquiring the full knowledge of the reforms. Not only the opposition but even some of the allies of the ruling party are raising hue and cry over the new policy
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Zimbabwe Retail Sector: A look at some of the challenges presented by good economy growth. By Girland Chibaya A recent Economic Report for Africa mentioned that Zimbabwe is now ranked among the top 10 economic performers in Africa. While this is good news‚ what does this mean especially to those South African retail companies that are looking into investing in the country. A recent trend has shown that most retailers are starting to pay more attention to store growth to both South Africa and Sub-Saharan
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international conference on issues and challenges to the retail and FDI in India and across the world organized by symbiosis center for management studies (undergraduate). With the advent of foreign investment in India and the government showing favorable indications towards FDI‚ India has become a focused playground for foreign players. This conference aims at exploring the viewpoints of experts from industry and academia on the FDI and retail scenario in India and across the globe. Retailing in
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The concept of retail banking The retail banking means products and services offered to individuals and households sector for personal use and consumption like loans for housing‚ vehicle‚ for consumer durable‚ loans for enjoying vacations etc. It not only means lending but also involves whole of the banking services provided to individuals and household sector. The products to tap their savings and other services are included in retail banking. The retail banking concept has been expanded
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