Customer orientation is the set of beliefs in sales that says that customer needs and satisfaction are the priority of an organization. It focuses on dynamic interactions between the organization and customers as well as competitors in the market and its internal stakeholders. It involves a continuous improvement in business processes. It is "the business seen from the point of view of its final result‚ that is‚ from the customer’s point of view." Customer orientation and sales orientation are two
Premium Sales Marketing Customer service
Process Design Matrix and Summary OPS/571 February 2‚ 2015 Process Design Matrix and Summary Product Process Design Years ago I used to work at Pizza Hut; therefore‚ the pizza made by Pizza Hut is the product that I am familiar with‚ and the home delivery service is the service that I am familiar with. Pizza Hut makes different kinds of pizza and presents special offers each day. The product utilizes an assembly line process where the pizza is prepared after passing through various steps
Premium Pizza Hut Pizza delivery Business terms
Vaccines: Why Are They Important? Joshua Cambria Northeastern University Outbreaks of highly contagious childhood diseases like small pox‚ polio‚ measles and whooping cough have started to resurface. 50 years ago‚ parents and children could tell you the name of a person they knew that suffered from these diseases. That is no longer the case; most people have no direct knowledge of these diseases. Until recently‚ practicing doctors had not seen an active case due
Premium Vaccine Vaccination Infectious disease
EMPLOYEE SELECTION FOR SMALL BUSINESS OWNERS: THE INFLUENCES OF THE UNIFORM GUIDELINES AND COURT DECISIONS Edward‚ Ph.D. McKendree College Business Division 701 College Road Lebanon‚ IL 62254 (618)-537-4481 ABSTRACT The Uniform Guidelines on Employee Selection Procedures (1978) were promulgated with large businesses in mind in order to affect large numbers of employees as rapidly as possible. However‚ the employee selection validation procedure advocated by the Equal Employment Opportunity Commission
Premium Small business Business
What are the effects of treatment programs and how do these programs assist the rate of recidivism? According to Steadman and Naples (2005)‚ 11.4 million people are booked within the United States prison system annually and of that‚ it is estimated that seven percent have been diagnosed with a serious mental disorder as well. Treatment programs have been previously scrutinized however; studies have shown that relapses and recommitting of criminal acts by substance abusers is common during the
Premium Gang Illegal drug trade Prison
APPROACH Svend Hollensen _ • CONTENTS Preface Guided tour Acknowledgements Publisher’s acknowledgements Abbreviations About the author XVI XXX xxxiv xxxvi xli xliv PARTI THE DECISION WHETHER TO INTERNATIONALIZE 1 Global marketing in the firm Learning objectives 1.1 Introduction to globalization 1.2 The process of developing the global marketing plan 1.3 Comparison of the global marketing and management style of SMEs and LSEs 1.4 Should the company’stay at home’or’go abroad’
Premium Marketing
Week 11 (i) SAMPLE DESIGN AND SAMPLING PROCESS Introduction Samples are parts or potions of population. A population is the specified total of study elements. A target population‚ also known as the universe‚ includes all the members of a real or hypothetical set of people‚ event or objects to which we wish to generalize the results of our research. A study population is that aggregation of elements from which the sample is actually selected. Sampling means selecting a given
Free Sampling
Head: PROCESS DESIGN FOR RIORDAN MANUFACTURING Process Design for Riordan Manufacturing STUDENT NAME University of Phoenix Online INSTRUCTOR NAME OPS/571 DATE Process Design for Riordan Manufacturing The Riordan Manufacturing plant in Hangzhou‚ China operates its manufacturing unit to prepare the electric fan to provide the worldwide supply based on the production forecast sales extrapolated using the theory of moving averages for last three years. This paper includes an analysis
Premium Supply chain management Management Manufacturing
[Caloric Content of Food] Submitted by Jamie Kaiser Date Submitted: 10/2/12 Date Performed: 10/2/12 Lab Section: Chem-180 Course Instructor: Bassa Purpose The purpose of the experiment was to take foods and to find out the energy content of the foods
Premium Energy Thermodynamics Nut
An orientation plan is essential to a new hire’s success Good news! You found a talented candidate who will be a terrific fit for your firm. The offer has been accepted and all is set. The new hire will show up in two weeks. It hits you then-oh no‚ you don’t have a desk for the person; you will be out of the office and your in-house "subject matter expert" is swamped. Suddenly the good news begins to wane and you feel like an awful lot of work is yet ahead to prepare this new candidate for
Premium Employment Skill Goal