BUSINESS ADMINISTRATION Level 2 Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Computer telephone integration This option links two systems together‚ the computer and the telephone systems. When someone calls up‚ the telephone rings and a dialog
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examine carefully some time tested procedures and the challenges the Revenue Authorities faces when mobilizing revenue. Various scholars and administrative practitioners have put out a lot of theories‚ concerns and views on GRA’s ability to mobilize revenue and how these monies mobilized are spent. Among the reasons assigned by such concerns and opinions is‚ the challenges of the GRA administration is to be blamed on inadequate revenue mobilization‚ due to lack of mission or comprehensive functional
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upon past experiences‚ without undue worry about the future. The Road Not Taken by Robert Frost and Nothing Twice by Wislawa Szymborska reflect the nature of time and decisions. As we learn that the passage of time is unstoppable and unpredictable‚ we can only try to make the best decisions possible without undue worry about the consequences. Frost’s poem The Road Not Taken made me realize how people spend too much time worrying about their unpredictable future. Frost begins with‚ ”Two roads diverged
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Microsoft and Others: Developing software for How Companies Do Business Since Microsoft was established‚ their primary focus was on operating system and software for inside the computer‚ but in recent years Microsoft started to shift its strategy in order to gain ground and dominate the desktop software market. The new strategy is to write software for several industries‚ and expending the number of industries as it succeeds‚ Microsoft first step was hire business technology professionals who
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Microsoft is a world leader in the PC industry and has $36.2 billion of cash. However‚ sales of PC would not last forever! The PC industry which is in its fourth decade shows signs of saturation and maturity (exhibit 13 in case). Launching XBOX allowed Microsoft to drive a revolution in digital entertainment and deliver the future of experience. The decision taken by Microsoft lead to its diversification in gaming consoles and online gaming industry. The diversification allowed Microsoft to utilize
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The Microsoft Antitrust Case A Case Study For MBA Students by Nicholas Economides* Revised April 2003 Abstract This case study discusses briefly the economic and legal issues pertaining to the antitrust case of the United States and a number of States against Microsoft. * Stern School of Business‚ New York University‚ New York‚ NY 10012‚ (212) 9980864‚ fax (212) 995-4218‚ http://www.stern.nyu.edu/networks/‚ neconomi@stern.nyu.edu Copyright ©‚ N. Economides 2 Contents 1. 2. 3. 4. 5
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Revenue means income. Allocation means to divide. Revenue allocation is defined as the division of available resources within an organisation or company. At a broader level‚ it is the process of assigning a cost to the amount of services and products generated. Government revenue is obtained from taxes‚ licenses and fees and allocated to public facilities. Because of the current revenue allocation formula in Nigeria‚ though there is a great deal of wealth in the country from the oil industry‚ 64%
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How to dominate the online auction market Jeffrey Phillips • Brian Somok • Xiaoke Zheng Executive Summary Background eBay Inc history: September 1995: funded as a sole proprietorship. May 1996: incorporated in California. April 1998: reincorporated in Delaware. September 1998: completion of initial public offering October 2002: acquired PayPal Product Online Auction: Every day‚ 24 hours a day‚ 7 days a week‚ 365 days a year‚ millions of people from all over the world go shopping at
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Environmental Analysis The information technology (IT) industry has always been highly driven by innovations in technology. It is dynamic and highly competitive‚ with frequent changes in both technologies and business models. Each industry shift is an opportunity to conceive new products‚ new technologies‚ or new ideas that can further transform the industry and businesses. The following PESTEL analysis will try to gain an understanding of Microsoft’s business potential‚ future market situation
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assumed to decrease after the release of OmniVue mobile. It is estimated that the production capacity of Bergerac to produce OmniVue instruments is approximately 2000 units per year with a production of 5 days per week. It is inferred that using level strategy‚ the probability that the demand is not met in the next five years is 5.74%. There is no need to increase the capacity of the production line apart from changes required when the OmniVue mobile is released. There are various strategies
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