Culture at Southwest Airlines on the Eve of Merger with AirTran In looking at Southwest’s values and norms‚ it’s helpful to examine how the company’s culture is described by all stakeholders (internal – employees‚ management; external – investors‚ customers). Five key values emerge that guide the company at all levels. 1. Zealous passion for customer satisfaction Southwest’s relentless commitment goes beyond the lip service most companies uphold. From line level to the C-suite‚ everyone
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Final Exam - Executing Strategy Volkswagen do Brasil: Drving Strategy with the Balanced Scorecard Name: Roy Stoop Student number: 5877431 MSc Business Studies/Business Administration – Marketing Track University of Amsterdam (UvA) Date of submission: 23-10-2014 Case questions 1. What challenges does Thomas Schmall face upon becoming CEO of Volkswagen do Brasil (VWB)? 2. Describe VWB’s new strategy and comment on it in terms of quality of strategic thinking. 3. Does the strategy map (Exhibit
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2011 UBS Adoboli loss of over £2 billion Background Adoboli joined UBS as a graduate trainee in 2003. He then worked for delta one trading desk in 2007 which mainly traded Exchange traded fund. Due to the dissatisfaction with his annual salary and bonus of £360‚000 and the desire to become a star trader with huge bonus‚ he started his illicit trading in late 2008 which imposed a huge financial loss on UBS in Sep 2011. In the following passages‚ We would like to discuss the details of his unauthorized
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According to Longman Business Dictionary‚ Corporate Communication is the process of providing information about company for its employees‚ customers and the public. Therefore‚ constituencies can know what company is trying to achieve and have a positive image to the company. No matter the size of company or organization‚ they all invest in corporate communication initiatives to mold its image‚ communicate with internal and external stakeholders and sustain a long-term positive reputation. For example
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Gary Kelly High Profile CEO of Southwest Airlines Stephanie Bleam October 19‚ 2011 Mr. Gregory Haughton Introduction Gary Kelly serves as the Chairman of the board‚ President‚ and Chief Executive Officer at Southwest Airlines. A 23-year veteran who becomes CEO in 1989‚ Gary has worked closely with southwest legendary cofounder and Chairman Emeritus Herb Keller and
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SKYPE Student Number: 10012274 Executive Summary This report provides an analysis and evaluation on defining Skype’s core business following eBay’s sale of the business. Methods of analysis include an external analysis compromising of consumer and competitor analysis as well as an internal SWOT analysis. The research draws attention to the fact that while Skype has the ability to reach critical user mass‚ it finds itself in a situation where it is no longer serving the needs of an e-commerce
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Business Models in the Airline Industry January 30‚ 2013 Winter term 2013 Outline Evolution Hub-and-spoke route networks Legacy carriers Low cost carriers (LCCs) Ultra low cost carriers (ULCCs) Regional and charter carriers Evolution Before deregulation Full service network carriers No low cost models No price competition (same price on a given route) Full-quality service Point-to-point route networks After deregulation Proliferation
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1. Indian Airlines Corporation vs Sm. Madhuri Chowdhuri And Ors. on 27 May‚ 1964 The suit arose out of an unfortunate and tragic air crash at Nagpur when a Dakota air plane VT-CHF crashed soon after it started flying from Nagpur to Madras. All the passengers and the crew were killed and the only person who escaped with severe injuries and burns was the Pilot‚ Desmond Arthur James Cartner. This accident took place on the 12th December‚ 1953 at about 3-25 a.m. In that Aircraft travelled one Sunil
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MCDONALDS CASE PART B I. INTRODUCTION McDonalds is a very famous fast-food restaurant with more than 31‚000 worldwide branches. Its main dishes are hamburger and fries. McDonalds has limited choice of food but in turn it serves its patrons fast. However‚ the restaurant is about 41 years olds now and consequently it becomes penetrated and mature‚ it has more competitions and tough challenges. In Operation management term‚ McDonalds has highly qualified operating system‚ its kitchen and its management
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Case study - Low cost airlines History of low-cost airlines The idea of LCC originated in the US. Founded in Dallas Texas on June 18‚ 1971 by Herb Kelleher‚ Southwest Airlines offered tickets that worked out to be cheaper than a car or coach ride. It is the fourth largest US airline in terms of domestic customers carried annually. It has been profitable every year since 1973. Low cost airlines in India But a booming economy‚ a congested and crumbling train network and the emergence of
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