A Report on USING SERVQUAL Model to assess Service Quality of AIRTEL i A Report on USING SERVQUAL Model to assess Service Quality of AIRTEL Submitted to Mr. Kazi Mahfuz Mamtazur Rahman Course Instructor Course Title: Service Marketing Course Code: MKT 402 Prepared by— Team: Megamind Aniqa Tahsin Anchal(787) Md. Saidur Rahman (792) Md. Shafaeth Zaman (802) Muqtadir Fattah Nayeeb (807) Nafiz Imtiaz Noor(816) Md. Ashiqul Islam (1332) Md. Asiful Islam (1985) Date of Submission 20th April‚ 2013
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discussion and analysis section. Information provided by MD&A section. Definition of financial projection. Financial forecast vs. financial projection. Fraudulent financial reporting. Internal environment influences. MULTIPLE CHOICE—Conceptual Answer d c c d b b c d d b d b c d a d No. 21. 22. 23. S 24. S 25. S 26. P 27. 28. 29. 30. 31. 32. 33. 34. S 35. S 36. Description Disclosure of significant accounting policies. Disclosure of inventory accounting policy. Definition of errors and irregularities. Full
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Solutions to Valuation Questions 1. Assume you expect a company’s net income to remain stable at $1‚100 for all future years‚ and you expect all earnings to be distributed to stockholders at the end of each year‚ so that common equity also remains stable for all future years (assumes clean surplus). Also‚ assume the company’s β = 1.5‚ the market risk premium is 4% and the 20-30 year yield on risk free treasury bonds is 5%. Finally‚ assume the company has 1‚000 shares of common stock outstanding.
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is an inherent part of a manager’s role and takes up the majority of a manager’s time on the job (Deresky‚ 2011‚ p. 126). As the Vice President of Global Pharmaceutical Company (GPC) Elizabeth Moreno is a key specialist who is widely known within her company as well as in the pharmaceutical industry. Elizabeth has worked for GPC over 12 years and is on her way to visit a French subsidiary plant for a week to study a problem with shelf life testing of one of its newest anti-allergy capsules. The
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SHOP & SMILE REWARD PROGRAM At SBI Card‚ we continuously strive to enhance the value proposition we offer to our customers and find ways to make your relationship with SBI Card even more rewarding. The all-new Shop & Smile Catalogue has been put together exclusively for you‚ keeping in mind your tastes and lifestyle. Simply redeem the Reward Points you have accumulated on your SBI Card against a wide array of products ranging from Homeware and Lifestyle to Travel and Electronics Priceless Azzaro
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harvesting‚ citizens have not only begun to revive lost traditions but have developed many contemporary strategies to better suit present day urban society. Though incredibly effective environmentally‚ contemporary urban practices‚ however‚ have yet to fully resonate socially or culturally within modern Indian society. In rural areas‚ however‚ rainwater-harvesting systems have transcended mere infrastructure to encompass social and cultural benefits as well. 2 BACKGROUND Like many cities throughout India
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Practical 16: estimating Population Size Using Mark and Recapture Method Raw and Processed Data Table 1: Uncertainties of apparatus used in the experiment. Apparatus | Uncertainties | Stopwatch | ±0.01s | Table 2: Formulae and sample calculations involved in processing data in the experiment. Calculations | Formula | Sample Calculation | Mean ( x ) | x = 1n i=1naiWhere‚ 1. n refers to the total number of values. 2. ∑ refers to the addition of all values starting with the first value
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2 MODELS FOR THE VALUATION OF SHARES. 2.1 The concept of a cost of equity The cost of equity is the cost to the company of providing equity holders with the return they require on their investment. The primary financial objective is to maximize the return to equity shareholders. This return is as the future dividend yield and capital growth. Until new shareholders become members of the company‚ the objective above is concerned with existing shareholders. Company management will need to offer
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preface Deze samenvatting is geschreven aan de hand van het handboek Principes of Corporate finance‚ gedoceerd aan de HUBrussel in het tweede semester van het academiejaar 2011 – 2012 aan het tweede bachelor handelsingenieur‚ door docent L. De Moor. Deze samenvatting is gebaseerd enerzijds op het handboek‚ anderzijds op de slides en de in de les opgemaakte nota’s. De structuur werd uit het boek overgenomen. Contents preface 1 Contents 2 Part One – Value 4 Goals and governance of the firm
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ABSTRACT: Many people argued that Multiple Sclerosis is for adults and Acute Disseminated Encephalomyelitis is only for children‚ but studies have shown that that is not the case. MS is usually seen in adults but it can also be seen in children‚ although it is less frequent. MS affecting children under the age of 18 is known as pediatric multiple sclerosis. Many but not all argue that adult MS is the same as pediatric MS; conversely there are many people that could argue that that is not the
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