"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    PEOPLE IN ORGANISATION

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    PEOPLE IN ORGANISATIONS Level 7 I. ORGANISATIONAL BEHAVIOUR 1.1. The meaning of organizational behaviour We live in an organizational world. Organizations of one form or another are a necessary part of our society and serve many important needs. The decisions and actions of management in organizations have an increasing impact on individuals‚ other organizations and the community. It is important‚ therefore‚ to understand how organizations function and the influences which they

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    schhols as organisations

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    Schools as organisations – Level 3 4Know about the legislation affecting schools. There are some laws and codes of practice that are set in place by government which schools have a duty to follow. Task 4.1& 4.2 Complete the table below to show an understanding of legislation and how the various pieces of legislation affect the day-to-day running of a school. Legislation How it affects the school Data Protection Act 1998 Data is to be used on a need to know basis and only used for the

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    Organisation Theory

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    |Symbolic Interpretive |Critical Theory | |Focus of Organisation |Finding universal laws‚ methods and techniques |Deconstructing organisational texts; |Describing how people give meaning and order to|Developing the intellectual ‘tools’ to ‘unmask’| |Theory |of organisation and control‚ favours rational |destabilising managerial ideologies and |their experience within specific contexts‚

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    Nike Organisation

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    Introduction Nike’s organisation structure/design Diversity and inclusion mean different things in different countries and to different people. At Nike‚ Diversity and Inclusion is what drives creativity and innovation. It takes every one of our over 30‚000 employees working at the top of their game for Nike to reach its highest potential. And we know that outstanding teams are composed of diverse people‚ backgrounds and skill sets. Nike’s ability to lead in innovation and creativity hinges

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    People in Organisation

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    Tutorial 3. Redesigning Work at Luxury Sweets* Preparation and Challenge Familiarize yourself with the case situation below and develop briefing notes to support a group consultancy exercise in class. You have been invited to join a team of management consultants by the Human Resource Director of Luxury Sweets Ltd. This individual is frustrated by the everyday challenges of managerial fire-fighting‚ and is keen to find effective means of addressing recurring production and employee relations problems

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    Brand as an Organisation

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    TVS Group Batch-B Group 9 This report contains a brief description of TVS Group and its subsidiaries. About mission‚ vision statements of the company. This report also includes BCG matrix of various TVS industries‚ Porter’s five force analysis on TVS motors‚ Ansoff matrix and SWOT analysis of various TVS motors brands. AMRITA GOPIKRISHNAN ANOOP KUMAR S BALRAM RAIKAR KARTHIK G VIGNESHKUMAR B [TVS GROUP] November 2‚ 2012 INTRODUCTION The TVS Group was established in 1911 by T

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    Organisation Theory

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    INTRODUCTION This essay focuses on two perspectives; modernist and postmodernist‚ each have their own interpretation of theories. They are analyzed in terms of power‚ conflict and control‚ physical and social organization structure‚ organization culture and their relationship with the environment. The theoretical framework will provide clear differences of the two perspectives whereas the analysis on Apple will provide a more comprehensive understanding on the application of theories from each perspective

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    impact on the performance of the business 3. Discuss the factors that influence the individual’s behaviour at work 4. Compare the effectiveness of different leadership styles in different organisations 5. Explain how organisational theory underpins the practice of management 6. Evaluate the different approaches to management used by different organisations 7. Discuss the impact that different leadership styles may have on motivation in organisations in periods of change 8. Compare the application

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    Communication in customer service: First‚ we are going to start which an activity‚ which is Chinese Whisper. In which one person whispers a message to another‚ which is passed through a line of people until the last player announces the message to the entire group. Aims and objectives: 1. To give the opportunity to look at different communication methods 2. To allow to identify the different types of communication under each method: Verbal Non-verbal Written 3. To know how and when to effectively

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    organisation structure

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    structure will provide a slim management structure. There is one Managing Director who is also being responsible for financial aspect of the business. There are one general manager who is responsible for will look into administration‚ marketing side and human resource .In Cream Dream‚ the senior-ranking managers are responsible for the operations of the entire organization. The chain of command is being maintain‚ that is who reports to whom. This will ensure better supervision of the employees through

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