"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    Managing Diversity in Organisation Regarding this topic I would like to select organization such as Unisem (M) Bhd for discuss and produce a critical review of literature. Unisem (M) Bhd is a semiconductor manufacturer. Nowadays it have five manufacturer plant in the global such as Chengdu-China‚ South Wales – UK‚ Batam – Indonesia‚ SunnyVale – USA‚ Ipoh – Malaysia. Nowadays have approximately 8‚000 employees worldwide. (Unisem Group. 2011) 1. Introduction Diversity in organisation is about the different

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    STL07 Schools as organisations Early Years Every three- and four-year-old child is entitled to free early years education in an ofstead inspected setting which is found to be satisfactory. The funding is available for 12.5 hours a week for 38 weeks of the year. Free places are available in a number of settings including: school nurseries‚ child-minders and private day nurseries. Different types of schools Schools across England are funded and managed in different ways and will vary depending

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    E-BUSINESS ORGANISATION: PETRONAS Value Chain: Support Activities Firm Infrastructure: -PETRONAS is the national oil and gas company of Malaysia and is wholly-owned by the Government of Malaysia. Together with its subsidiaries and associated companies‚ PETRONAS‚ a fortune global 500’s largest corporation in the world. -Fortune ranks PETRONAS as the 75th largest company in the world and the most profitable in Asia. HR Management: -PETRONAS provide industrial training programme for undergraduates

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    Stereotyping In An Organization The fact that people are always judged for their actions and behavior could be one of the biggest problems in an organization. Stereotyping is a fixed notion of people‚ coming up with their own assumption and judgment even before giving the respective a chance to explain the reason for both their actions and behavior. Stereotyping is a closure in which each individual blocks the opportunities of what people really are. People often take in all the information they

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    Learner Name Evidence Assignment 302 Schools as organisations Introduction This assignment is intended to provide evidence of your knowledge and understanding of schools as organisations. By completing all tasks within the assignment‚ you will provide evidence that meets the Learning Outcomes and assessment criteria of Unit 302. Tasks There are six tasks to this assignment A Complete table B Complete chart‚ job description and table C Complete question D Complete

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    organisation culture

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    Organizational Culture as Steve Jobs’ Leadership Prop So often when we think of a company’s strategy‚ organizational culture is the missing puzzle piece. Instead‚ attention is focused on customers‚ competitors‚ and financial resources. The neglect of organizational culture is unfortunate since leaders are responsible for so many other demands‚ but an understanding of the organization’s culture and its potential for enabling a positive deviant strategy is important. Organizational culture

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    Customer Service

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    Question One: Detail the methods and procedures that might be used by an organisation to communicate with customers to identify and agree on product/ service specifications. It is crucial to be aware that customer expectations and needs will change from time to time and will be affected by market trends‚ fashions and changes in external environments. This means the business plans need to be adapted to changing needs of customers and is important that organisations communicate with its customers. Profiling

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    some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and how that effects future

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    The Internal Organisation of Business Marks and Spencers Marks and Spencers is the first business I am going to write about in terms or organisational structure and strategic plans. Marks and Spencer is one of the best known high street retailers in the UK. It has over 450 stores and employs over 65‚000 people. It also operates overseas. An organisational structure is the way the business is run‚ the way the workers are arranged in the business. They are in a hierarchy that is structured in layers

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    |[pic] |Sustainability in Community Organisations | | |a literature review | Foreword The Research and Evaluation Services Team of the Department of Internal Affairs conducted this literature review to inform and support its work with communities

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