"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    SUMMARY ON SUPPORT ORGANISATION CARBON TRUST: The Carbon Trust is a Non profit company whose mission is to accelerate the move to a low carbon economy. They provide specialist support to help business and the public sector cut carbon emissions‚ save energy and commercialise low carbon technologies. The company aims to cut carbon by providing business and the public sector with expert advice‚ finance and accreditation and by motivating demand for low carbon products and services. They also look forward

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    the term commonly used for an organization that is neither a part of a government nor a conventional for-profit business. Usually set up by ordinary citizens‚ NGOs may be funded by governments‚ foundations‚ businesses‚ or private persons. Some avoid formal funding altogether and are run primarily by volunteers. NGOs are highly diverse groups of organizations engaged in a wide range of activities‚ and take different forms in different parts of the world. Some may have charitable status‚ while others

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    UNIT 400 UNDERSTANDING ORGANISATIONS TASK 1 Having worked for a large public company for a number of years‚ I feel we could take on many of their operating procedures to increase profit and market share. Firstly‚ I will begin with a comparison of public‚ private and voluntary companies in the housing sector. Moat Housing‚ a public sector company‚ provides affordable housing for people who have low deposits or are unable to obtain a 100% mortgage. They are non-profit making and any profits are

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    There are three different types of approaches to organisation which are classical‚ neo-classical and modern. Below I have explained in detail what they mean according to my research. Classical approach to organisation has concepts that are commonly known as classical concepts or classical theories of an organisation. An organisation is the structure of power‚ relationships‚ objectives‚ roles‚ activities‚ communication and other factors that exist when a person works together with someone. The

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    Thank You for Your Service It’s almost four o’clock in northern Maine on a cool spring morning. Bags are rustling and seat-belts are unbuckling as everyone starts to get out of their seats and into the isle‚ waiting impatiently‚ to stand on American soil once again. While walking into an empty airport terminal‚ one by one‚ with a bag over our shoulders and rifle in hand‚ the muffled sounds of clapping starts to hit our ears. Nearing the opening between terminals the vibrating sounds of clapping

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    Introduction The aim of this paper is to determine/examine how buying behaviour in the organization point of view more rational than consumer behaviour‚ that is played by the type of the organization market and making the right call for buying decision in the matters of organization strategic. Buyer behaviour itself can be referred to the decision processes and action of people involved in buying and using product (Dibb et al‚ 2001‚ p.107). It also can be defined as the activities and decision

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    Why should organisations collect‚ file and maintain accurate financial records? To have a record of how the business is running. This allows us to determine how the business is sitting financially and display what money is going where and whether there is room for improvement. Basically‚ it is used to anaylse the business as a whole and to determine performance for both employees and for the organisation. What are the expectations of managers and supervisors in relation to budget or financial

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    organizational structure 2. Flat Structure 3. Formal Structure 4. Structure of the organization 5. Span of control 6. Chain of command 7. Appendix 1 1. Centralized organizational structure The hierarchy of Cathay Pacific Services Ltd is in three levels. Corporate- Chief Executive Officer‚ Executive Secretary‚ Manager- Commercial‚ Cargo Terminal Programme Manager Divisional- Finance &Administration Manager‚ Head of IT & Engineering‚ Head of Operations & Services Operating- Manager- Personnel‚

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    The World Trade Organisation was officially started on the 1st of January‚ 1995. It replaced the General Agreement for Tariffs and Trade (GATT) as the world’s principal authority overseeing international trade. The WTO currently consists of 153 member nations‚ which represent over 97% of the world’s population‚ and is based in Geneva‚ Switzerland. The process of becoming a WTO member is different for every nation applying. The terms of accession are dependent upon the country’s phase of economic

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    Outcome 2 1. Explain the validity of one process and one content theory of motivation and assess their applicability to scenario that exists within Scotia Airways. The process theories are about ‘how’ organisation should motivate its employees and about ‘the processes’ of motivation. One of the process theories is Edwin’s Locke’s Goal Theory. It is about setting specific goals which are challenging but acceptable for individuals. Individuals should receive feedback so that they could improve

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