Organisational Culture at Tata Consultancy Services (TCS) Tata Consultancy Services is an IT services‚ consulting and business solutions organization that delivers real results to global businesses‚ ensuring a level of certainty that no other firm can match. TCS has over 300‚000 of the world’s best-trained IT consultants in 46 countries. TCS was established in 1968 as a division of Tata Sons Limited. TCS Ltd. got incorporated as a separate entity on January 19‚ 1995. The company operates in America
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outsourcing service company located in Bangalore‚ Karnataka in India. The company was incorporated on December 29‚ 1945‚ in Mumbai by Mohamed Hasham Premji as Western India Vegetables Products Limited‚ later abbreviated to Wipro. It was initially set up as a manufacturer of vegetable ghee‚ vanaspati‚ and refined oils in Amalner‚ Maharashtra. True to its origins‚ the company logo still contains a sunflower. Wipro Limited is a global provider of comprehensive IT solutions and services‚ including Systems
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between free trade on industrial goods and services but retention of protectionism on farm subsidies to domestic agricultural sector (requested by developed countries) and the substantiation of the international liberalization of fair trade on agricultural products (requested by developing countries) remain the major obstacles. These points of contention have hindered any progress to launch new WTO negotiations beyond the Doha Development Round. As a result of this impasse‚ there has been an increasing
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Customer Service © 2006 Objectives Today we will learn how to Communicate effectively with customers Create a positive impression Develop and maintain customer service standards Plan good customer service Who are Customers? Definition of a customer Internal/external customers Customers are people who need your assistance. They are not an interruption to your job‚ they are the reason you have a job.. Explain that there are external and internal customers: People who phone‚ People who
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Page № Introduction page 3 Task A page 3 Research report discussing the customer service policies a. A discussion about the usage of customer service policies(1.1) page 3‚4 b. A discussion about the evaluation of customer service policy(1.2) Task B Communication and information research a. Evaluation of
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HND BUSINESS UNIT 3 – ORGANISATIONS & BEHAVIOUR L01 Report on Burberry CONTENTS Page Task 1 – Understand the relationship between organisational structure and culture Executive Summary……….…….……………………………………………………………………………………..…………….1 1.1 Compare and contrast organisational
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launched purely as a fashion format including apparel‚ cosmetics‚ accessory and general merchandise‚ over the years Big Bazaar has included a wide range of products and service offerings under their retail chain. The current format includes Big Bazaar‚ Food Bazaar‚ Electronic Bazaar and Furniture Bazaar. The inspiration behind this entire retail format was from Saravana Stores‚ a local store in T.Nagar‚ Chennai. The stores are customized to provide the feel of mandis and melas while offering the
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funding it. This type of school has to follow the national curriculum set by the government. The admissions are decided by the local authority. Community Schools. These types of schools have to have a community based ethos‚ they must participate in community activities and help within the community. Community schools are run and owned the local authority‚ as it is run by a local authority they have support by looking to links with the local community and by providing support services to the area
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PAPER – BUS 499 UNDERSTANDING CHANGE IN ORGANISATIONS BY NOMATHAMSANQA E XELELO SENIOR PAPER/ PROJECT NEWPORT UNIVERSITY WHAT ARE THE ROLES PLAYED BY LEADERS IN ORGANISATIONS? WHAT MAKES SUCCESSFUL LEADERS? COMPARE AND CONTRAST LEADERSHIP APPROACHES AND MODELS AVAILABLE WITH THE REAL LIFE SITUATIONS SPECIFICALLY‚ SITUATIONS WHERE ORGANISATIONAL CHANGE IS IMPLEMENTED. 1.0 INTRODUCTION The objective of this project is to apply organisational theory
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Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents
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