"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    purpose‚ this could be survivor‚ to grow‚ to become a market leader. A business also aims to provide exception service or to create a reputation as the best on market. Types of business To understand how business works and what they set out to achieve‚ it’s necessary to have an understanding of the main types of business sectors which exists within a business organisation. There are three main types of organisation in this country: public sector and two types of private sector organisations. *

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    Avg Land under cultivation (acre) | Avg yield per acre | Avg production per farmer (Qtl) | Avg Consumption | Avg Marketable Surplus | Red Gram | 2.22 | 5 | 11.1 | 0.2 | 10.9 | Black Gram | 0.19 | 3.1 | 0.589 | 0.1 | 0.489 | Green Gram | 0.37 | 3 | 1.11 | 0.14 | 0.97 | Bengal Gram | 1.11 | 4 | 4.44 | 0.6 | 3.84 | Cotton | 0.33 | 8 | 2.64 | 0 | 2.64 | Sorghum | 1 | 9 | 9 | 4 | 5 | * From the data provided in tables above we can see that pulses are the major crop in the area. Red gram

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    People in organisations BTEC L2 Diploma Michael van den Berg P3) Produce a basic and relevant job description and person specification for a specific job. Are you skilled enough to work for the NHS!? Role: Dentist. As a dentist‚ you will mostly be examining the dental and oral hygiene of people‚ performing appropriate surgeries and offering sound advice to patients regarding their dental health and hygiene. Location: The Dental post will be located at stoke Mandeville Hospital‚ in

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    ORGANIZATIONAL BEHAVIOR T E N T H E D I T I O N OBJECTIVES LEARNING AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER‚I HOPE THTAT YOU WILL BE ABLE TO: 1. Define organizational behavior (OB). 2. Describe what managers do. 3. Explain the value of the systematic study of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Identify the contributions made by major behavioral science disciplines to OB. O B J E C T I V E S (cont’d) LEARNING

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    the partnership. In this instance‚ the agreement was for the partnership to enure for the joint lives of the parties (unless terminated by mutual agreement). Section 32(1) (c) is also inapplicable since the parties had indicated that the partnership was to be determined by “mutual agreement”‚ hence subjecting it to a contrary intention. Thus there was no dissolution of the partnership 3. However‚ should dissolution be ordered‚ Morrissey would be prima facie entitled to 1/3 of the capital in accordance

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    Service Industry in Context – Euro Disney Introduction This assignment aims to define service industries and classify the key elements of Euro Disney by discussing competitors‚ product and service offering‚ characteristics‚ drawbacks and recommendations. Part A Euro Disney is a branch of the Walt Disney group and opened in April 1992 to join the Disney trend and fellow Disney theme parks in America and Tokyo. Disney land opened in 1955 on an 80 acre site in the suburban town of Anaheim. Euro

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    Introduction………………………………………………………… 2 – 3 What is ethics...……………………………..………………………. 4 Two factors that determine ethical and unethical behaviour ……….. 5 - 13 Three roles management play in encouraging ethical behavior…….. 14 - 17 Reference….……………………………………………………….... 18 INTRODUCTION Ethical behaviour within organisations This paper describes what exactly ethics‚ which factors influences ethical behaviours and what can be done by managers in an attempt to encourage good ethical behaviours within organisations. In doing

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    PROJECT 1 Reasons for customer service problems include the following: 1. Not listening to or collecting information from customers. It is surely self-evident that listening to the customers is fundamental to providing a high level of customer care. Self-evident it may be‚ but surprisingly few organisations and individuals possess and use good listening skills. People are all so very different. We come from such a wide variety of backgrounds and cultures.  We all have different ways of thinking

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    Customer Service

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    Customer Service Questionnaire (step 5 of 6) Screening Questions | Instructions  This questionnaire has been designed to help us to understand whether the role of customer assistant is right for you‚ as well as help you to understand more about what it might be like to work for Tesco. Based on actual experiences of Tesco customer assistants‚ each question describes a situation that you might find yourself in while at work. You should imagine yourself as a customer assistant in each situation

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    Customer Service

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    1.Give an example when you have identified an area for self improvement in work and what you did to address this? Answer After 3 months of doing trolley for Gatwick Express I felt the revenue job was more challenging and a way to be promoted in the company. I discussed my ambitions with my manager‚ she offered me an interview‚ then a training in ticketing. I was successful and she offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery

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