"3 in relation to your current organisation or one that you are familiar with outline the part that customer service plays in this organisation and its industry as a whole" Essays and Research Papers

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    Customer Services

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    Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name‚ the course title and the Unit and

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    Organisation Behevior

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    MODULE ONE FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOUR (Four hours)    CHAPTER ONE- Understanding Organizational Behaviour (one hour) CHAPTER TWO- Effectiveness in organizations (one hour) CHAPTER THREE- Social systems and organizational culture (two hours) Reference: 1. Organizational Behaviour‚ Stephen P.Robbins‚ Timothi A.Judge and Seema Sanghi‚ 12th ed‚ Prentice Hall India 2. Organizational behaviour-Human behaviour at work by John W Newstrom‚ 12th edition‚ McGrawHill 3. Organizational

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    Company Organisation

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    Propose or review the recruitment process in “ your organization ” Recruitment process can be defined as the process of finding and hiring the best-qualified candidate (from within or outside of an organization) for a job opening‚ in a timely and cost effective manner. The recruitment process includes analyzing the requirements of a job‚ attracting employees to that job‚ screening and selecting applicants‚ hiring‚ and integrating the new employee to the organization. Recruitment is the process

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    Organisation Behaviour

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    Table of Contents: Executive summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accounting Managers role . . . . . . .. . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . 3 Individuals/groups important to the job . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Principle characteristics . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 6 Nature of interdependency

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    Organisation Culture

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    stems from climate research‚ national cultures‚ human resources management‚ and from conviction approaches. This piece of work critically evaluates organisational cultures in the Early Years settings. The first part looks at the theoretical background to the evolution of organisational culture its importance and types. The second part examines the link between leadership‚ organisation culture and change management with analysis from experience as an EYP. It also looks at key factors that influence

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    time‚ and most of the time we do it as a matter of course‚ without thinking about it. We can define it in the following way:-  “Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information‚ ideas‚ thoughts‚ opinions and plans between various parts of an organization.”  Communication is the process of conveying information from a sender to a receiver with the use of a medium in which the communicated

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    TYPES OF ORGANISATION

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    TYPES OF ORGANISATION QUIZ 1) Which form of business organization do you think is most suitable for each of the following businesses? Explain your answer fully: a) A young student is planning to offer his services to neighbors as a gardener. He will purchase only cheap tools to start with. (3) The sole trader form is most suitable for this business‚ because sole trader is most common form- operated just by one person‚ and this business is running only by a young student‚ which is only one person

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    Organisation Behaviour

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    powerful. It influences how well the organisation is able to meet its strategic goals; it can also influence how quickly an organisation can respond to changes. Usually‚ structure is the product of decision-makers‚ management decision-makers determine the level of the workforce‚ deciding what process they need to adopt and changes they need to make within the organisation. (Unit Guide‚ Organisational Behaviour and Theory‚ page 28 – 29) Changes can influence on organisation behaviour dramatically‚ structure

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    Flexibility is becoming a common world in the present world of work. Organisations find it essential to be flexible and to make its employees have the same mind set because they believe it can create organisational prosperity in terms of profit and competitive advantage. Functional flexibility is the requirement or expectation that workers will perform tasks beyond those strictly specified as their main role of function. This might entail ‘cross-working’ (performing other people’s jobs at the workplace)

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    there one best way to structure an organisation? Organisations are social entities that which are made up of a group of people that work together in achieving the same goal. Organisational structure is the framework that controls the hierarchy of the organisation and defines authorities and duties to its members. There is no one best way in which an organisation can be structured. Firstly‚ neither centralised or decentralised organisational structures were found to be better for organisations. Organisation

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