Assignment 303 Task B: Leaflet Induction for new Social Care Workers in adult social care It is vital that diversity‚ equality‚ inclusion and discrimination is understood and adhered to at all times as a social care worker. By this we mean treating everyone equal no matter what their race‚ gender‚ religious views‚ ability‚ culture‚ age or appearance. We expect Service Users to be included in events and not excluded because of a disability or any other reason. We expect EVERY Service User
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  68.1 Understanding the principles of person centred assessment and care planning. 1.1 Explain the importance of a holistic approach and planning of care or support. One of the essential aspects of planning care services is to have a holistic approach to planning and provision. This means recognising that all parts of person life will have an impact on their care needs and that you need to look beyond what you see when you meet them for the first time. The idea of person centred
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customers that described relationships in sufficient detail so that management‚ salespeople‚ people providing service‚ and perhaps the customer directly could access information‚ match customer needs with product plans and offerings‚ remind customers of service requirements‚ know what other products a customer had purchased‚ and so forth. (Eric Williams‚ 2006). The CRM system track all of the ways in which a company interacts with its customers and analyze these interactions to optimize revenue‚ profitability
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Whatever the business is you need to have a purpose of it‚ otherwise it’s not going to be beneficial or it will be difficult to run this business. If the business is based on selling bikes than purpose or the mission statement would be to sell the product with good profit and to be the biggest company in the UK. Now to maintain or to succeed the purpose‚ it is required to have an aim. The aims are the goals or targets that have to be reach in order to accomplish the purpose. For instance‚ one of the
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the techniques in marketing products in this business. How effective is it? Technique Effectiveness Relationship It is very important for Apple to have a good relationship with their customers because loyalty will greatly increase their profit. The good relationship Apple keeps with its customers through great customer service and good deals ensures that customers will keep coming back to buy more products. If their customers are happy they will promote Apples products by telling other people about
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Task b leaflet Bi Create a leaflet which can be used to support this course This leaflet must inlcue the following a) description of the legislation and codes of practise relating to diversity‚ equality‚ inclusion and discrimination. Current legislation and Codes of Practice may include: • Equality Act • Human Rights Act • Essential Standards • GSCC Code of Practice b) The possible consequences for the individual in health and social care workers and others if the legislations
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SHC 31: Promote communication in health‚ social care or children’s and young people’s settings 1. Understand why effective communication is important in the work setting. 1.1. Identify the different reasons people communicate. Firstly I would like to explain what communication is. Communication is a two way process of transferring information from one person-sender to another-receiver‚ it helps people understand each other‚ making point‚ this is way of expression. People communicate
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Unit 7 Summary Unit 7 was fascinating and I believe it was my favourite unit. This unit covered data preparation and presentation which was very interesting. I was introduced to the term data dictionary which is where a researcher list and describes items in a database‚ it also helps the research to remember the codes given to items in the research. When I first encountered the term coding in my research proposal‚ I was reluctant to meet that part of my research because I developed a bad perception
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Unit 331 Outcome 4 Understand the importance of early intervention to support the speech‚ language and communication needs of children and young people. 4.1 Analyse the importance of early identification of speech‚ language and communication delays and disorders and potential risks of late recognition. Language is very crucial to learning‚ as it’s linked to our thoughts. It enables us to store any information within an organised way. If a child or young person is having difficulties in communicating
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1.1 -Identify different types of equipment and their uses There are many different types of equipment I use within the office some of which are computers‚ telephones‚ printers ‚ scanners etc. I use so many different types of equipment as they do different things for example. • A printer is used to print out documents from my computer; it is very efficient in printing out as many copies suitable to me. • A telephone is used to call different clients; it also allows me to receive important
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