Activity 1 Q1 what is a customer and who are the customers for your organization? Ans.Everyone in the organization is customer .Internal customer service must be of high quality so that service to external customers reflects the internal working of the organization .This applies whether your external customers are end –users /consumers or on seller. Q2.Why is it necessary for organization to investigate‚ identify‚ assess and include the needs of clients /customers in planning processes and how can
Premium Customer relationship management Customer service Customer
Alternative theories to profit maximization ranging from perfect competition to strict monopolies. Companies and The Market Most companies are profit oriented. Companies survive and live on profit. Even governmental institutions‚ NGO’s and NPO’s are profit oriented‚ what they do with profit is different though. Saying this means that companies seek always to be at a position where profit is maximized. As we know by now this happens when MC=MR but this is an always changing point as supply and
Premium Monopoly Perfect competition Economics
Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of‚ work-in-process inventory‚ and finished goods from point of origin to point of consumption. Interconnected or interlinked networks‚ channels and node businesses are involved in the provision of products and services required by end customers in a supply chain.[2] Supply chain management has been defined as the "design‚ planning‚ execution‚ control‚ and monitoring of supply chain activities
Premium Supply chain management Supply chain
Managing non-profit organisations: Towards a new approach Civil Society Working Paper 1 Helmut K. Anheier January 2000 Abstract This paper puts forth the thesis that the management of non-profit organisations is often ill understood because we proceed from the wrong assumptions about how these organisations operate. Based on this premise‚ this paper develops a model of the non-profit form as a conglomerate of multiple organisations with multiple bottom lines that demand a variety of
Premium Management Non-profit organization Voluntary association
what stresses me out‚ learning how to cope and overcome‚ and taking steps to do so is the right steps to achieving some of my values and goals. On the steps I have read by L. Lamberton and L. Minor in the textbook‚ “Human Relations: Strategies for Success”‚ on how to build a higher self esteem (p36-40) I chose three instead of two. I could have listed them all‚ although‚ it would be counterproductive as I wouldn’t
Premium Procrastination Time management Motivation
How green supply chains will affect and drive the design of next generation logistics and supply chains? Due to the deterioration of global environment‚ increasing concerns of the overall condition of the natural environment have brought the attention on environmental conservation. As Purchasing Magazine (Atkinson‚ 2002) reported that “the most significant factor affecting supply‚ demand‚ pricing‚ and availability of solvents is the environmental issue”. As a result‚ for manufacturers‚ there is
Premium Supply chain management Logistics Management
Table of Contents Business Analysis 3 About InnoBus 3 Mission and strategy 3 Structure 3 The competitive situation of InnoBus in the trade environment 4 SWOT Analysis 4 5-Forces Model by Porter 6 The Unique Selling Proposition of InnoBus 7 Competitors of InnoBus 7 The Stakeholders of InnoBus 8 The Legal Aspects 8 The International Trade Environment 8 The competitive advantage of InnoBus 9 The logistic process at InnoBus 9 The Process 9 Time-to-market 10 Planning and Master Production
Premium Bus
case: Lee‚ Hau; Hoyt David W. and Holloway‚ Chuck‚ “Evolution of the Xbox Supply Chain” * Who are the various stakeholders for Xbox that formed the Microsoft ecosystem while developing the supply chain business strategy for Xbox? * What were the challenges faced by Xbox when it first launched Xbox? * How did this compare to the launch of Xbox 360? * Did they consider any changes in the supply chain? Essay: Xbox Stakeholders Microsoft’s Xbox project was started by a group of
Premium Video game console Supply chain management Xbox 360
Lee Hui M0902119 Mohamed Idris Gurney K0901115 Ng Kong Yuan David M0901042 C O N T E N T S P A G E Question 1 3-9 Question 2 10-13 Question 1 14-16 References 17 Question 1 (a) Issue The case study evolves on Shaun‚ being the offeror‚ and three interested parties‚ being the offerees‚ on whether they have a valid contractual agreement
Premium Contract
R. Michael Gosselin English 101-10 11/6/2012 Success “In order to succeed‚ your desire for success should be greater than your fear of failure.” ― Bill Cosby What is success? By definition it is the accomplishment of an aim or purpose or the attainment of popularity or profit‚ but is that how we really measure success. Or do we measure it by our happiness and self-content? When I was younger my mother used to ask me “what is being successful”‚ my reaction was near instant‚ as if it was a
Premium Psychology Mind Failure