Wrap Wrap & Roll www.wrap-and-roll.com Team GirlSix: Gi LOGO Contents Introduction The 4Ps-Product The 4Ps-Place The 4Ps-Price 4Ps The 4Ps-Promotion Conclusion Company Logo Introduction-Service Product Company’s service products: www.themegallery.com Introduction-Brief history 2006 The 1st Wrap & Roll Restaurant on Hai Ba Trung St established by Nguyen Kim Oanh Oanh 2007 Develop into into Wrap & Roll chain including- 6 Restaurants & Food
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(1.03) SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC TRANSPORTS Filipa Fonseca1) Sofia Pinto1) Carlos Brito2) 1) Faculty of Economics and Management‚ Catholic University of Portugal‚ Portugal 2) Faculty of Economics‚ University of Porto‚ Portugal Abstract: The objective of the paper is to identify the determinants of service quality as well as its impact on the satisfaction of public transport commuters. The paper explores the relationship between service quality and customer satisfaction
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Elements of Design – Sleepless in Seattle The clip chosen for this assignment is from Sleepless in Seattle. The title of the clip is Sam is Sleepless in Seattle. This film came out in 1993 and was one of the feel good movies from that season and one of my personal favorites. The focus of this paper is on the elements of design and creative talents that brought things together in this film. My hope is to give everyone a better understanding of what it takes to bring a movie like this to the screen
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Questions 1- 6 Complete the table below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer. JENNO’S ZOO TOURS Name of Tour Snakes Unlimited Birds Galore 1 ..……....….... Beginning times 2 ....………..... 12:00 3.......……...... Price per person 4 ........………. 5 ........………. $9.50 Included in price hold a python hold an eagle 6 ........………. Questions 7-10 Complete the notes. Write NO MORE THAN THREE WORDS for each answer. All tours leave from 7..............................
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four major steps in designing a customer-driven marketing strategy are Market Segmentation‚ Market Targeting‚ Differentiation and Positioning. Market Segmentation Market segmentation is the process of dividing up the total market (all the people the organisation can sell its products or services to) into identifiable‚ measurable and discrete groups who share some common characteristics or needs and whose attitudes or reactions towards communications messages about products or services might
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emeraldinsight.com/0960-4529.htm Customers’ expectations of service in Greek fitness centers Gender‚ age‚ type of sport center‚ and motivation differences Yanni Afthinos University of Athens‚ Athens‚ Greece Expectations of service in Greek fitness centers 245 Nicholas D. Theodorakis Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and Pantelis Nassis University of Athens‚ Athens‚ Greece Abstract Purpose – Aims to identify the aspects of service delivery deemed most important
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account for 30% of all online sales. When Zappos CEO‚ Tony Heish‚ had ideas and plans for the company he knew that he wanted a strong customer oriented company and one that had a strong and loyal company mission and value. He put his belief and everyone who joined the company’s belief into ten core values: 1. “Deliver WOW Through Service 2. Embrace and Drive Change 3. Create Fun and a Little Weirdness 4. Be Adventurous‚ Creative‚ and Open-Minded 5. Pursue Growth and Learning 6. Build Open and
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What is graffiti? Could it be that it is gang related? Well no it’s not graffiti is a special kind of art that people do. These people are talented‚ some do it to express themselves and show their feeling out to the world. Gang members tag which is a big difference from graffiti. Graffiti is art and people have the right to do it if they want to. One morning you can pass by a plain white wall and the next morning or later in the afternoon it can be painted with beautiful colors and a nice picture
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can be seen as being in a different class depending on how much or how little money they make. This categorization is known as classism. There are three major classifications in which people are titled. These three classes are known as upper‚ or high class which is the class of people with the most money. This is the smallest group of the three classes. The second is known as middle class. This is the class of people who bring in your average income. These people tend to live simple and
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representative? 1. Very pleasant 2. Pleasant 3. Average 4. Unpleasant 5. Very Unpleasant …..................... 2. How do you find the availability and query handling capabilities of our customer service executive? Please rate on scale of 1-5‚ 1- being extremely unsatisfactory 5- being extremely satisfactory …....................................... 3. How do you find the process of document request? 1. Very convenient 2. Convenient 3. Average 4. Inconvenient 5. Very inconvenient
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