CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them. An effective Customer Relationship Management could be able to help a company to compete in the market‚ acquire potential customers‚ retain profitable customers‚ lower operational costs‚ and finally bring in a profit. As the largest domestic bank in Hong Kong
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Assignment topic: DEMOCRACY OR DICTATORSHIP‚ WHICH IS BEST FOR ECONOMIC DEVELOPMENT Economic Development: Economic Development refers to the increase in standard of living in a nation’s population with sustained growth from a simple‚ low-income economy to a modern‚ high-income economy. To see whether democracy or dictatorship is best for economic development‚ we have to see advantages and disadvantages of both of these individually. DEMOCRACY: The word ‘democracy’ means ‘popular government’
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uses internet‚ but most of the people do not know its effect. This paper aims to show the effects of internet on its users’ lives. An analytic literature review is followed. Based on twelve sources‚ the paper describes the effect of internet on three major fields in life. First‚ in their article “Online communication and adolescent relationships”‚ Subrahmanyan and Greenfield stressed on the effect of internet on the communication between friends‚ strangers and family members. Second‚ Internet has
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the recent past‚ thanks to the extent to which cyber crimes have been committed. The advent of the internet has been accompanied by outcomes‚ good and bad. While the internet provides easy access to any information or person in any part of the world‚ it is the same advantage which has been misused for gaining undue advantage‚ in the form of various cyber crimes. One such crime among the plethora of cyber crimes‚ is the crime of defamation on the internet. The freedom of expression is a fundamental
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teens and Internet addiction Internet addiction disorder (IAD) is a theorized disorder originally made as a satirical hoax by Ivan Goldberg‚ M.D.‚ in 1995. He took pathological gambling as diagnosed by the DSM-IV as his model for the spoofed description. Although IAD was meant to be a hoax‚ it is promoted as a real condition by some supporters. Supporters often divide IAD into subtypes by activity‚ such as pornography‚ overwhelming and immoderate gaming‚ inappropriate involvement in online social
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What do Egypt‚ India‚ China‚ and the United States have in common? They all are subject to some variation of internet regulation from their governments. Internet regulation has become a global issue as many people are questioning what authorities and personal freedoms that infringes on‚ and on the opposing end many people are for this sort of government “protection”. Here is the United States we are accustomed to being able to look up what we want when we want‚ and have a whole lot of freedom
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Template PROMPT: To what extent does the FCC Restoring Internet Freedom Order (2018) impact internet access? Introduction The internet is one of the most powerful instruments today when it comes to obtaining information‚ entertainment‚ and wealth. Net neutrality‚ which was issued by the FCC under the Obama administration in 2015‚ is the principle behind the openness and freedom of browsing the internet‚ regardless of the content‚ source‚ or use. These rules have prohibited internet service providers
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Information Security Landscape Frequently Asked Questions Preface As the world becomes increasingly connected‚ it is critical to view information security and privacy not merely as IT issues‚ but also as essential business priorities. Security threats‚ vulnerabilities and privacy exposures challenge every organization today‚ creating risks that must be controlled and managed. Often organizations do not know what risks they face or how they will manage these risks. If managed properly‚ recognized
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Internet is today one of the most important part of our daily life. There are large numbers of things that can be done using the internet and so it is very important. You can say that with the progress in the internet we are progressing in every sphere of life as it not only makes our tasks easier but also saves a lot of time. Today internet is used for different purposes depending upon the requirement. Here in this very article we have mentioned then ten best uses of the internet. Here goes the
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Which society and culture have the greatest impact as the world past and today‚ Chinese or Western?" During the 2000 years of the past. China has achieved the world’s highest level in form of technology and income. However look back to the past two centuries‚ china has become weak when compared with certain other countries. The Chinese nation has made many brilliant contributions to world civilization. However‚ china was reduced to a colony and semi colony for a time. Consequently‚ China lagged
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