Balanced Scorecard of Wal-Mart 苏晓瑞 2012201689 Background of Wal-Mart Wal-Mart is an American multinational retail corporation that operates a chain of discount department stores and warehouse stores. Headquartered in Bentonville‚ United States‚ the company was founded by Sam Walton in 1962 and incorporated on October 31‚ 1969. It has over 11‚000 stores in 27 countries. Now Walmart has become the world’s largest company by revenue‚ according to Fortune Global 500 list in 2014‚ as well as the biggest
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effective. According to the Evans and Lindsey book the purpose of a balanced scorecard is to “translate strategy into measures that uniquely communicate your vision to the organization. The scorecard should consist of four perspectives: financial‚ internal‚ customer‚ and innovation and learning. These perspectives provide focus to the measurement and ensure that the organization captures the information that they need. The scorecard also organized the measures into leading and lagging. Lagging measures
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Emphasis: Which HR Value Chain Elements Go into the Scorecard? Since the primary focus of HR’s strategic role is value creation‚ thinking about HR architecture means taking broad view of HR’s value chain. Just as a corporate scorecard contains both leading and lagging indicators‚ the HR Scorecard must so the same. Of the four HR architecture elements that we recommend including in the Scorecard- High Performance Work System‚ HR system alignment‚ HR efficiency‚ and HR deliverables-
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Hospitals $3.9M sales/month 350 hospitals by VARs Electronic Orders 1‚650 orders/months $2.15 /order Manual Orders 3‚900 orders/months $8.5 /order Direct Electronic Orders 419 orders/months $2.15 /order Manual Orders 654 orders/months $8.5 /order 3M CANADA CS Distribution Center 2.25 FTEs‚ Fixed cost: $37‚500 /month Operated by 3PL Inventory level: $4.5M Storage costs: $6‚750 /month Out-of hospitals $1.7M sales/month 5000 organizations Material Mgmt 2 Material management staffs
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The development of the Balanced Scorecard as a strategic management tool 2GC Conference Paper Ian Cobbold and Gavin Lawrie Presented at PMA Conference‚ Boston‚ USA‚ May 2002 © 2003 2GC Ltd. All rights reserved. This document is protected under copyright by 2GC Ltd. The following terms and conditions apply to its use: Photocopying - single photocopies may be made for personal use as allowed by national copyright laws. Permission from 2GC and payment of a fee is required for all other photocopying
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The Balanced Scorecard The Balanced Scorecard is a strategic performance management framework that has been designed to help an organisation monitor its performance and manage the execution of its strategy. It is used to align business activities to the vision and strategy of the organization‚ improve internal and external communications‚ and monitor organization performance against strategic goals. The Balanced Scorecard provides a framework that not only provides performance measurements‚ but
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Julieta G. Manzano MM 240 Six Sigma at 3M‚ Inc. Brief Summary of the Case: When James McNerndy was announced the Chairman and Chief Executive of 3M‚ Inc. his top priority is to implement Six Sigma in the company as he envision this as the solution to the lagging profit of the company. His first step is to training hundreds of his senior executives to lead the implementation and train the middle management as well. The current Director of Six Sigma Operations‚ Jeanne O’Connell had mentioned four
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A Balanced Scorecard One of the most important things to do in order to run a successful business is to know how your business is faring at all times. “In assessing performance‚ organizations should not rely on any single measure but rather on a composite set of measures that take into account the various stakeholders of the firm‚” (University of Phoenix‚ 2005). These measures are represented on what is called a balanced scorecard. The information shown on the balanced scorecard is comprised of
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Using the Balanced Scorecard as a Strategic Management System Kaplan‚ Robert S.‚ Norton‚ David P. Harvard Business Review; Jan/Feb1996‚ Vol. 74 Issue 1‚ p75-85‚ 11p‚ 3 Diagrams Robert S. Kaplan and David P. Norton introduced the balanced scorecard‚ which supplemented traditional financial measures with criteria that measured performance from the perspectives of customers‚ internal business processes‚ and learning and growth. The scorecard enabled companies to track financial results while monitoring
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before it was spoiled. The project’s objective was to increase the company’s profitability by reducing cycle times and operation costs while increasing customer satisfaction. The CIL project was followed by the implementation project of a Balanced scorecard (BSC) to maintain CIL’s standards and to focus on continuous improvement‚ learning to enhance performance and rewarding employees for increased productivity. The traditional cost based performance measures which were developed from the benchmarking
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