CUSTOMER SERVICE Submitted by Florentina Mihaela Badea ID Number: 21056 TABLE OF CONTENTS : 1) Customer Service Policy...................................................................... 2) Reasons for Customer Service Policy............................................... 3) Conclusion.................................................................................................. 4) References..............................
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Unit 508 Develop and Implement policies and procedures to support the safeguarding of Children and Young People. National and local guidelines‚ policies and procedures for safeguarding that affect My role as a carer on a day to day basis Within the home from a childcare practice prospective since being at Genus care I have discovered that this affects my day to day work as I must be aware of the child protection procedures at all times‚ such as how to spot the signs of abuse‚ how and who to
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An emergency occurs when a urgent situation takes place that can be detrimental to a person’s life. Emergencies are not a common occurrence; however do arise on occasion. The response and outcome of emergencies can be positively amplified with an organized plan or preparedness technique. In “The Neighborhood” community‚ there was an emergency‚ forest fires‚ which left the residents to experience unfortunate residual respiratory effects. The many that suffered include patients and staff in the hospital
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than negative approaches to encourage children and young people to behave appropriately. Promoting positive behaviour involves: Setting clear boundaries‚ which are applied in a calm and consistent way Encouraging children and young people to make their own choices about behaviour – and to understand the negative consequences if they choose inappropriate behaviour Setting ‘positive’ rules rather than ‘negative’ ones. Negative rules tend to begin with the word ‘Don’t’‚ and tell children and young people
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he policies and procedures put in place at school help children to feel safe. For example‚ a behaviour policy that highlights the code of conduct expected from all children reassures the child that the school have consequences in place if a child is being unsafe. This may include if a child is being unsafe with equipment in class that child will get a negative consequence. Similarly‚ if a child gets bullied theyâ€TMll know something will be done about it as the school bullying policy highlights the
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Community Emergency Preparedness and Response Paper Kimberly Lewis NUR 408 May 7‚ 2012 Theresa White‚ MSN Community Emergency Preparedness and Response Paper Preparing for an emergency and knowing what to do in case of an emergency is an important aspect every community should know. Preparedness can be the difference between life and death in certain situations. This is the case in Season two Episode five of this week’s assignment. A forest fire is raging out of control near the Neighborhood
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Adverse Trends in the Emergency Department Lori Davis HCS/482 April 21‚ 2014 Lynn Bertsch It is no secret that the wait times and length of stay for patient’s within the Emergency Department (ED) has steadily increased over the past several years. With that‚ comes adverse events affecting all patients alike. According to Weston (2013)‚ “Falls and delays to treatment are the major contributors to serious and sentinel events” (pg. 33). Data collection has now been utilized to capture
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Task 1 Produce an information sheet which outlines the following: • current legislation for home-based childcare • The role of regulatory bodies Task 2 In order to operate a home based childcare service‚ the following policies and Procedures must be in place: • Accidents‚ Illness and Emergencies • Behaviour • Safeguarding • Equal opportunities Write a policy for each of the above‚ and write a procedure to explain how each of the policies will
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any drugs. Keeping drugs safe is also a big regulation. For example Pyxis cabinets are used to help analyze and manage drugs. It allows health care facilities to keep close track of inventory and who is removing which drugs for which patient. Explain the repercussions that could arise from violating these standards. Health care workers take an oath that they will follow. They practice medicine under general standards and a code of ethics. When violating these standards it will be reported to
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Assessment 1 – Written Assessment 1. Perform a review of diversity and how this currently stands within your workplace. Your review should include: • Identifying diversity and how this can be improved for your workplace‚ industry sector and community (4 marks) In my workplace‚ I could identify the diversity between age and gender. The most of employees are mature and has been in the organization for long years‚ and most of them are male. These diversities could be improved given opportunities
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