Establishing Seamless Support When dealing with a customer and trying to be able to fix the problem they are having‚ a support specialist must be able to listen‚ communicate (verbally and non-verbally)‚ and have the ability or know how to fix the problem. When listening to the customer‚ take notes so that you do not miss anything. This will allow for the customer to vent and express their problem. Sometimes the customer is mad and just needs to let off some steam‚ and the support person is the person
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Introduction This paper aims to analyze the common-sized balance sheets and ratios of 12 companies in order to identify their respective industries (Please refer to the Appendix for an overview of the financial data). The balance sheets of the 12 companies are analyzed in four steps‚ as shown in the following table. Step Industry Common Characteristics Companies 1 Service Almost no inventories Inventory turnover negligible Major passenger airline Regional bank Temporary office
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Information in Figure 4‚ and Your Knowledge‚ Explain Why It Is Difficult to Measure Development. (10) Development is a change and implies that change is for the better‚ and improvement. Was traditionally a one dimensional concept simply focussing on the economic growth of a country‚ however today it is multidimensional‚ incorporating: economic‚ social‚ environmental‚ cultural and political progress in a country. The Human Development Index (HDI) is one method of measuring development. This is a good indicator
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k 4 HAT1 Task 4 Emergency Response Western Governors University HAT1 Task 4 Emergency Response A. Role of Public Health Personnel The County Public Health Director (CPHD) may be called on to report to the media during a disaster. It is important that the CPHD reassures the public and avoids speculation when speaking directly to the media or the public. The CPHD will also attend an incident command briefing‚ where she will report her observations and concerns to the entire Disaster Response
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guidance that she has provided me throughout my career as a doctoral student and candidate and especially during the creation of my dissertation. I thank Christine Shupala for her friendship‚ her knowledge‚ her guidance‚ her encouragement‚ and her support without which I would certainly have failed many times over. My thanks also to my colleagues‚ Eugenia Beh‚ Susan Davis‚ Sanjeet Mann‚ and Cynthia Porter who served as
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1.) Study sources A and B. How far is the account in Source A supported by Source B? Explain your answer. The account in Source A is by the head of the Prussian political police. It outlines the arrest and aftermath of Van der Lubbe over the Reichstag fire. The statement in Source B is by Van der Lubbe himself‚ stating that he alone started the Reichstag fire. Both are in favour that Van der Lubbe was indeed guilty for starting the fire. Source A is supported by Source B because both of them state
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Strategic Planning {What is it? How do you do it?} 2008 Table of Contents Page Content 3-4 Introduction 5 Section 1: The “What” of Strategic Planning 6 Why should departments and agencies plan strategically? 7-8 Section 2: The “How” of Strategic Planning 9-10 How do I gather data and where do I get it from? 11 Participant Selection 12 Survey/focus group question development 12-14 Core Values Development 15-17 Organizational
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CHAPTER-1 Q.12) How does a fall in the value of the pound sterling affect British consumers? ANS- A fall in the value of pound sterling affects the cost of foreign goods. Q.13) How does an increase in the value of the pound sterling affect Canadian businesses? ANS-An increase in the value of pound sterling results in Canadian dollar buying more units of foreign currency‚ which in turn results in appreciation. Q.14) Looking at Figure 1-8 (page 11)‚ in what years would you have chosen
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Unit 1 Child and Young Person Development TASK 1: Personal development and progression task 1) My main motivation for undertaking this course is to gain a qualification that will provide me with options into further educational opportunities that I hope will ultimately open doors into pursuing a career working in schools. I discovered my passion for working with children and young adults during my time as an adult instructor in the army cadets and found it to be very rewarding but never
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Unit 4222-373 Support person-centred thinking and planning (LD 302) Outcome 1 Understand the principles and practice of person-centred thinking‚ planning and reviews‚ 1 Explain what person-centred thinking is‚ and how it relates to person-centred reviews and person-centred planning - This is when you as a carer must find a balance between what is important from and for the person. Person-centred planning is when you have to reflect on their capabilities and what support they may require now
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