INTERNATIONAL COLLEGE BSBCUS402B – address customer needs Assessment 2 Student Name: GURDEEP SINGH Student ID: HIC-140705 Submitted to: SHAMIR TABLE OF CONTENT custmore service standards 3 Introduction 3 Defining custmore service standards 3 Policies and procedures of custmore service standards 4 Planning and implementation 6 Monitoring custmore service standards 7 Conclusion 8 Customer service standards Introduction We are used to such phrases as ‘100% reliable’
Premium Customer Customer service Management
Strategic Marketing Planning Process Beats by Dr. Dre Beats Electronics‚ LLC was founded in 2006 by Andre Young‚ a.k.a. Dr. Dre‚ and Jimmy Lovine‚ former chairman of Interscope-Geffen-A&M Records. The company headquarters in Santa Monica‚ California and has about 150 employees. Their products range from high quality headphones to HD stereo systems and their digital music service “MOG”. Their first product‚ Beats by Dr. Dre Studio Headphones‚ came out in 2008. Until the end of 2012 their products
Premium Marketing Dr. Dre Marketing plan
This paper provides the outcomes of the strategic planning process for Harley-Davidson‚ Inc. The first step includes a Competitive Profile Matrix‚ a vision statement‚ a mission statement and an external and internal analysis of Harley-Davidson‚ Inc. The second step is the Matching Stage where Harley-Davidson‚ Inc. ’s internal strengths and weaknesses are matched with its external opportunities and threats. Several matrices‚ including a SPACE Matrix‚ an Internal-External Matrix‚ a Grand Strategy Matrix
Free Strategic planning Strategy Harley-Davidson
By far the most common model of how strategies are developed in organisations is based on the notion that strategies are systematically and formally planned following a set of relatively rigid steps and procedures. Some refer to this notion of strategy development as a ’design’ view of strategy. Most text books and courses on strategic management and planning have adopted and promoted the design view of strategy. There are a number of claimed advantages of developing strategies through highly
Premium Strategic planning
Country Risk and Strategic Planning Analysis Direct export access to China used to be difficult due to the complexity and slowness of the country ’s customs rules and regulations. But with the relaxation in regulatory restrictions and the opening of its markets to foreign investors‚ China could become the next successful market for cognac and champagne importers. The elimination of tariffs in the wake of China ’s accession to the World Trade Organization may encourage more cognac and champagne importers
Premium Marketing Supply chain management Pricing
Question: 1.2‚ Review the issues involved in strategic planning (((The Author Paul Stuart Kregor is a Director of the MSI Consultancy Ltd Article originally publised in Pharmaceutical Marketing‚ June 2007))) Every year at about this time or a little earlier‚ we start the process of ‘strategic’ planning. The annual planning process‚ for all its focus on analysis‚ or template completion‚ can easily fall into the apparently comfortable tactic of merely updating the activity from last year’s plans
Premium Strategic management Planning Management
A Carer is responsible for providing personal care‚ assistance and support to an individual/dependant who has a medical condition‚ disability‚ mental illness or is aged and frail. Caring is often a full-time responsibility that requires a lot of personal and professional sacrifice. This can take an emotional and financial toll on many‚ if not all aspects of a Carers personal life‚ which should never be neglected. Carers deserve not only recognition for their important and essential role in the community
Premium Employment Health care Nursing
and get the whole story. In his New York Times article “Engaged or Detached?” Brooks discusses this in a more primitive sense. Even though his article discusses the difference between an engaged and a detached writer‚ he relates it to politics in the very first paragraph. He says that people know what they believe‚ but why do they believe it‚ and how? From the few articles that I have read that Brooks has written (It’s Not About You‚ Engaged or
Premium Elections Voting Election
Health Services | | | 2/19/2011 | | HSM 430 February 15‚ 2011 Final research Paper-Week 8 Executive Summary Nightingale Home Health Care Services is a new home health care agency that will offer a unique combination of premier home health care and community-based social services to the Bryn Mawr area in Philadelphia. Our office will be located will be established in quality office space on Main Street in Bryn Mawr‚ Pennsylvania and will provide the following services to clients
Premium Health economics Health care Healthcare
A carer is a person who voluntarily cares for another person who suffers from a disability‚ mental health problem or an addiction who cannot manage without care. A carer provides support and nursing for the person who requires care‚ they can help with daily needs and activities as well as dealing with financial and economic support (Carers NSW‚ 2017). There are many different types of carers‚ there are young carers who are people up to the age of 25. Other carer types are Older carers‚ Indigenous
Premium Nursing Family Health care