The HR department is a service department to a range of customers. These can be external customers such as legal or government agencies but within an organisation‚ the internal customers are Employees (current and potential)‚ Line Managers‚ Senior Managers and Directors. Employees want professional HR support from real people partners and HR needs to be responsive and clear about what services it offers. HR needs to be easy to contact and able to respond quickly and effectively. Obviously employees
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TDA 2.2 - Safeguarding the Welfare of Children and Young People. 1.1 The Current Key Legislations are as follows - * Children Act 1989 * Education Act 2002 * Sexual Offences Act 2003 * Children Act 2004 - ECM * Health and Safety At Work Act 1974 including e-Safety * Fire Precautions Act 1971 Some of the policies‚ which would be school or Education specific‚ of the above legislations are – * Medication Policy * Data Protection * First Aid Policy * Fire Precaution
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safeguarding the welfare of children and young people. The Children Act 1989 (England and Wales) These acts were brought in with aim of simplifyinh the laws that protect children and young people. They tell people what their duties are and how they should work together when child abuse is suspected. Working Together to Safeguard Children (1999) This provides guidelines for professionals in England and Wales to help them work with children who are at risk of harm. Children Act 2004 The death of
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What Is Human Services What is Human Services? Nina Brown BSHS 301 Introduction to Human Services September 6‚ 2011 What is Human Services? The field of human service has been around for centuries in many forms with the sole intention of helping marginalized populations attain a sense of accomplishment in managing their lives. Human services are necessary to assist people who otherwise have little or no help in navigating their social environment for various reasons. There
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Unit 4- keeping children safe E1) * Health and safety at work Act 1974- The Health and Safety at Work etc. Act 1974‚ also referred to as HSWA‚ HSW Act or HASAWA‚ is the primary piece of legislation covering occupational health and safety in Great Britain. The Health and Safety Executive with local authorities (and other enforcing authorities) is responsible for enforcing the Act and a number of other Acts and Statutory Instruments relevant to the working environment. The health and safety
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Four Characteristics of Services Russell Wolak‚ Stavros Kalafatis and Patricia Harris* Kingston Business School Kingston Hill Kingston upon Thames Surrey KT2 7LB Phone 0181 547 2000 Fax 0181 547 7026 E-mail p.harris@kingston.ac.uk ABSTRACT This study replicates US-based research by Hartman and Lindgren on the extent to which consumers differentiate between products and services. In addition‚ Hartman and Lindgren investigated the importance of four characteristics of services to consumers; intangibility
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Option 4: Water Resource Plan Public Service Announcement As an environmentalist and aspiring documentarian‚ you have been hired by the local conservation agency to broadcast a public service announcement (PSA) about your plan to conserve ocean water resources. They want you to highlight the issue and outline the plan you created to manage the resource. Our oceans are face with pollution that affects ocean life‚ including plants and sea creatures. Once contaminated by these pollution
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concept of Customer Service Management based on customer involvement with Hotel-81. Researches in this report include academic journal articles‚ press release‚ newspaper report and textbook references dated no later than year 2008. In order to attain value co-creation‚ examinations of Critical Incidents and Zone of Tolerance behaviour in service encounter were used to study the target audience of Hotel-81. Models such as the SERVQUAL‚ Servicescape‚ Service Blueprint and Service Encounter traits were
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| |0 - 3 years |Fast development |Adults communicate with children from birth |Find their identity | | |Fine motor skills: |Require stimulation and attention as they are always |Form a strong attachment with parent / carers / key workers | | |Drawing‚ page turner‚ using a knife & fork‚ threading
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responsibilities and limits of learning support staff in ensuring the safety of children and young people in a school‚ in terms of: • Supporting the ability of children and young people to be resilient‚ self confident and empowered to make informed choices 6.1‚ 6.2‚ 6.3 and 6.4 Explain what is meant by child protection in the wider concept of safeguarding children and young people. 1.2 |
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